Barback, Dockum, Ambassador Hotel Wichita

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $9.00 - $14.50

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

Uniform allowance

Job Description

Ambassador Hotel Wichita, Autograph Collection, is a prestigious luxury hotel located in the heart of downtown Wichita. This elegant establishment sets the standard for sophistication and hospitality with its 117 beautifully appointed guest rooms and suites. As a member of the Autograph Collection, the hotel offers a unique blend of historic charm and modern amenities, catering to travelers and locals seeking an upscale lodging and dining experience. Within the hotel is Siena Tuscan Steakhouse, a renowned restaurant celebrated for its authentic Italian cuisine and refined atmosphere. This combination of luxury accommodation and fine dining creates a vibrant environment where guests receive exceptional service in a polished setting.

The Ambassador Hotel Wichita places a strong emphasis on the guest experience, professional development, and cultivating a team-oriented culture. Employees here are dedicated to delivering personalized service that reflects the hotel’s commitment to excellence. Working at this hotel means being part of a sophisticated hospitality environment that values attention to detail, teamwork, and a passion for excellence.

The Barback position at Ambassador Hotel Wichita is a critical support role within the food and beverage team. Serving as the Bartender’s right hand, the Barback is essential to maintaining a seamless flow of service at the bar. This role involves significant coordination with bartenders, servers, and hosts to ensure guests enjoy a premium experience. Barbacks are responsible for various tasks including setting up, stocking, cleaning, and resetting the bar areas according to strict company standards and health regulations. The ability to anticipate and respond swiftly to the needs of guests and team members is crucial.

Barbacks work in a dynamic, fast-paced environment where communication and multitasking skills are paramount. A typical day involves preparing the bar for service, maintaining stock levels, cleaning and organizing the bar space, and assisting with food and beverage deliveries. The role also requires handling special cleaning projects and supporting the team during busy periods. Constant interaction with guests necessitates a professional demeanor, grace, and an eye for detail to contribute positively to the overall guest experience at the Ambassador Hotel Wichita.

Job Requirements

Ability to walk and stand throughout an eight-hour shift
ability to lift, balance and carry large, oval dining room service trays
must be able to lift, push, pull and move up to 40lbs
closed toe, non-canvas and non-skid soled shoes

Job Qualifications

Ability to think and communicate clearly in high pressure situations
ability to move quickly and gracefully throughout the dining room
growing knowledge of the restaurant's menu, ingredients and cooking techniques
knowledge of all glassware types
ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift
knowledgeable of basic sanitation
knowledgeable of computer operations and ordering procedures
ability to communicate effectively with guests, co-workers, and supervisors
ability to absorb large amounts of information quickly including service procedures, menus, dining room floor plan and register operation
ability to maintain excellent attendance and punctuality

Job Duties

Assists bartenders, servers and hosts in properly serving food and beverages when requested
at the appropriate time, clears, cleans and resets bar in keeping with company and proper sanitation standards to ensure they are ready for the next guest
responsible for crumbing tables, as directed by the server
transports dirty tableware from the dining room to the dish drop area and sorts accordingly
maintains stock and cleanliness of bar for all meal periods with necessary equipment
wipes down bar and chairs
moves tables and chairs and cleans floors as necessary
maintains an organized and fully stocked bar within each shift
ensures bar is stocked and visually appealing
responds immediately and graciously to guest service issues and reports the situation to the appropriate server or manager on duty
maintains an acceptable appearance for station and surrounding area
responsible for special cleaning projects such as dusting, polishing, scrubbing walls, as determined by weekly needs
additional tasks and responsibilities may be assigned at the discretion of the manager
maintains communication and teamwork with all co-workers and supervisors
conducts oneself in a professional manner with the awareness that all actions and communications are within guest view