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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $15.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Paid Time Off
hotel stay discounts
growth opportunities
comprehensive training
mentoring programs
dynamic work environment
Job Description
Omni Nashville Hotel is a premier luxury hotel located in the heart of downtown Nashville, Tennessee, designed as an authentic representation of Nashville's vibrant music culture. Situated directly across from the Music City Center, the hotel stands out as a unique destination fully integrated with the expansion of the Country Music Hall of Fame and Museum across four floors. With a modern architectural design that incorporates natural materials, exposed steel, and regional limestone, the Omni Nashville Hotel reflects the distinctive character of the city. It is strategically positioned on Fifth Avenue between Demonbreun and Korean Veterans Boulevard, providing easy access... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1-year experience as a food runner or similar role in hospitality
- TABC certification or ability to obtain required
- ability to communicate effectively in English
- capable of working flexible shifts including weekends and holidays
- physical ability to lift and move up to 50 pounds
- able to stand or walk for extended periods
- ability to perform repetitive motions
- excellent interpersonal and customer service skills
- ability to maintain professionalism and calm under pressure
Job Qualifications
- Minimum 1-year food runner experience or DRA experience preferred
- other relevant hotel or food and beverage experience will be considered
- ability to clearly and pleasantly communicate in English with guests, management, and co-workers
- ability to answer guest questions and describe menu items
- ability to handle stressful situations while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers within and outside of department
- ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment
- excellent customer service, service recovery, and problem-solving skills
- must be TABC certified or have ability to obtain a valid TABC permit
- must be able to work a variety of shifts including weekends and holidays
- able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- able to stand or walk for extended periods in indoor or outdoor environments
- capable of repetitive motion of arms, hands, and legs
Job Duties
- Assist in bar setup and opening, as well as closing
- maintain a clean and organized work area
- stock the bar stations to par and maintain a par level of liquor bottles
- maintain clean glassware as needed
- become completely familiar with the liquors and beers sold in the bar
- greet all guests promptly and courteously
- assist and focus attention on bartenders and servers needs, remaining calm and courteous
- have complete knowledge of service times and menu
- have complete knowledge of floor plan, table numbers, and seat numbers
- deliver food to correct tables according to ticket, floor plan, and seat numbers
- inquire if additional service is needed from guests upon delivery and inform server or manager
- clear and disinfect tables before, during, and after service
- think clearly, quickly, maintain concentration, and make concise decisions
- perform job functions with minimal supervision
- ensure work area is clean and free of standing water, debris, or any objects obstructing safe and efficient job performance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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