Barback

Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $15.00

Work Schedule

Flexible

Day Shifts

Benefits

inclusive work environment

Collaborative team culture

Employee development opportunities

competitive pay

flexible scheduling

Equal opportunity employer

Positive work environment

Job Description

First Hospitality, founded in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company. Renowned for its strategic vision, First Hospitality strives to create value for all stakeholders through a commitment to excellence and a willingness to innovate and think differently. Over the decades, First Hospitality has built a strong reputation for fostering vibrant and diverse work environments that reflect the communities they serve, ensuring a positive impact on both employees and guests alike. This dedication to inclusivity and forward-thinking business practices marks First Hospitality as a leader in the hospitality industry, focusing on quality service and employee growth.

The role of Barback / Bar Utility within First Hospitality is pivotal in elevating guest experiences by ensuring that bar operations run smoothly and efficiently. The Barback is responsible for supporting bartenders by promptly delivering the necessary bar supplies, thereby maintaining the rhythm and quality of service that guests expect. Communication plays a vital role in this position, as the Barback works closely with both bartenders and management teams to anticipate and meet guest needs. This role also encompasses a variety of duties which range from stocking and cleaning to delivering orders, all of which contribute to a seamless dining and drinking experience. \n This position requires an individual with great interpersonal skills who can combine charisma and a genuine approach in guest interactions, enhancing the overall atmosphere and making every guest feel personally welcomed. The Barback must be knowledgeable about current food and beverage offerings to confidently answer questions or make recommendations as needed. Additionally, maintaining cleanliness and organization within the restaurant is crucial as it sets a welcoming environment for patrons. \n Physical stamina is essential for this role due to the demands of standing for long periods and performing repetitive motions such as bending, reaching, and lifting. Effective teamwork and a proactive attitude are also necessary, as the Barback will work closely with kitchen and bar staff to fulfill special requests promptly and maintain smooth operations. Through dedication and effective communication, the Barback at First Hospitality plays a key role in delivering memorable guest experiences and supporting the overall mission of the company.

Job Requirements

you must be able to speak, read, write and understand the primary language(s) used in the workplace
great communication skills, both verbal and written
able to stand for hours at a time
able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly

Job Qualifications

great communication skills, both verbal and written
ability to work well within a team
knowledge of food and beverage offerings is a plus
customer service experience preferred
ability to operate efficiently in a fast-paced environment

Job Duties

assist in preparing the restaurant by cleaning and stocking as needed
proactively obtain necessary supplies from storage areas and prep for use
retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
provide each guest an individualized greeting using charisma and stylized communication
confidently know the current food and beverage offerings and answer questions or make recommendations
notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
maintain cleanliness of restaurant spaces to be inviting and accommodating
clear unneeded items from tables throughout and after the guest dining experience
dispose of trash and deliver used dish- and bar-ware to the appropriate location
effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
complete additional duties as assigned as part of a team dynamic