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The Westin Savannah Harbor Golf Resort & Spa is a premier hotel located in Savannah, Georgia, known for its exceptional hospitality and commitment to wellness. As part of the Marriott International family, this resort combines luxury accommodations with an emphasis on guest well-being through its unique wellness programming and high service standards. The Westin brand aims to provide guests with an environment where they can regain control and enhance their health and vitality while traveling, making their stay a rejuvenating and memorable experience. With its scenic location and top-tier amenities, the resort serves both leisure and business travelers, fostering a culture of inclusion, respect, and opportunity among its diverse team of associates. Marriott International is dedicated to being an equal opportunity employer, embracing a variety of backgrounds, talents, and experiences, and ensuring a non-discriminatory work environment that respects disability, veteran status, and other legally protected categories.

The Guest Service Support Expert role at The Westin Savannah Harbor Golf Resort & Spa is a vital non-management position within the food and beverage department. This full-time role is designed to support food and beverage operations by ensuring smooth service delivery and enhancing the overall guest experience. Unlike typical positions focused merely on serving food, this role emphasizes creating memorable and unique experiences where food and drinks are secondary to the quality of service and attention to detail provided. Guest Service Support Experts assist with a wide range of tasks including setting tables, supporting kitchen staff, cleaning work areas, and replenishing supplies. Their work helps maintain operational efficiency and contributes to the overall ambiance and satisfaction of guests during their dining experiences.

This position requires associates to adhere to strict company policies regarding workplace safety, quality standards, and professionalism in appearance and communication. The role demands physical activity including standing, walking on varied surfaces, lifting objects up to 50 pounds with assistance, and other hands-on tasks. Guest Service Support Experts should be able to handle the physicality of the job while maintaining attentiveness to guests’ needs and ensuring a sanitary, organized environment. Preferred qualifications include a high school diploma or GED equivalent, although no prior experience or supervisory background is required. Candidates with some exposure to food and beverage environments may find themselves better prepared for the responsibilities. This job is ideal for individuals who demonstrate a passion for service, a positive attitude, and an active lifestyle, aligning with Westin’s brand mission to foster well-being among both guests and employees. The company supports continuous learning and encourages team members to grow within the organization while being part of a global community dedicated to excellent hospitality and wellness.