Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
meal discounts

Job Description

Loews Miami Beach Hotel, a beloved South Beach icon, has recently undergone a $50 million renovation that has elevated its already enviable oceanfront location to new heights. This renowned hotel is known for its exceptional guest service, luxurious accommodations, and vibrant atmosphere, offering guests a premier experience along the beautiful shores of Miami Beach. The hotel’s redesign includes brand-new touchpoints throughout the property, seamlessly blending modern amenities with classic coastal charm to provide an unforgettable stay for both leisure and business travelers. The revitalized Loews Miami Beach Hotel combines elegance with comfort, ensuring that every guest feels welcomed and valued from the moment they arrive.

The Barback position at Loews Miami Beach Hotel is an essential role that supports the bar team in maintaining high standards of service and efficiency. This role involves ensuring that all bars are fully stocked and operational throughout daily shifts and special events, assisting bartenders and beverage servers, and maintaining the cleanliness and organization of the lounge and service areas. The Barback works closely with the Beverage Supervisor and Captains to provide the necessary supplies and support that allow the bar to run smoothly and effectively meet guest expectations.

This position demands a proactive individual with a strong knowledge of beverages, exceptional guest service skills, and the ability to perform physically demanding tasks. Responsibilities include restocking beverages, managing beverage inventory, helping with the setup and breakdown of bar service areas, and assisting in the transportation of food trays and cleaning duties as needed. The role is crucial during high-volume periods and large parties, where maintaining the flow of service and cleanliness is paramount. The Barback also contributes to inventory management by assisting with monthly beverage counts and organizing the storeroom efficiently.

Loews Miami Beach Hotel values teamwork, professionalism, and a dedication to excellence, and the Barback is an important member of this cohesive team. The successful candidate will be expected to participate in training sessions, adhere to uniform and grooming standards, and maintain effective communication with supervisors and colleagues. They will also be responsible for monitoring guest consumption to ensure safety and compliance with hotel policies.

The ideal candidate for this role will have prior experience in a similar high-volume, upscale hotel or standalone lounge environment and possess relevant certifications such as Certified Food Service Manager or TIPS. A high school diploma or equivalent is required, along with the ability to stand, stoop, bend, and lift up to 50 pounds throughout the shift. Flexibility to work varied schedules, including weekends and holidays, is also essential. This opportunity at Loews Miami Beach Hotel offers not only the chance to be part of a prestigious, reimagined South Beach landmark but also to develop professional skills in a dynamic, guest-focused environment.

Job Requirements

  • high school diploma or equivalent
  • one plus years of experience as a barback in a high volume upscale hotel or lounge
  • certified food service manager or equivalent such as TIPS
  • ability to stand, stoop, bend and lift up to 50 pounds repetitively
  • exceptional guest service skills
  • ability to work flexible schedule including weekends and holidays
  • ability to speak, read and write English

Job Qualifications

  • basic knowledge of wine and spirits and food
  • polite, friendly and helpful to guests and staff
  • exceptional guest service skills
  • ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively
  • certified food service manager or equivalent certifications such as TIPS
  • effective leadership, management, organizational and communication skills
  • ability to speak, read and write English
  • ability to work flexible schedule including weekends and holidays
  • one plus years of experience as a barback in a high volume upscale hotel or lounge

Job Duties

  • assure that all bars are kept in proper working conditions
  • provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request
  • restock all beverages after all functions
  • knowledge of consumption reports and assist with monthly beverage inventory and organization of beverage storeroom
  • provide support to the bartender and beverage server by stocking all service areas and maintaining adequate supplies
  • clean and stock all glassware
  • assist with service of beverages
  • transport food trays to and from dining room
  • assist with cleaning all public areas
  • participate in monthly inventory
  • stock and maintain supplies in all service areas
  • inspect and prepare all service ware prior to use
  • assist server by removing soiled glasses and plates for large parties and during periods of heavy volume
  • maintain cleanliness and sanitary condition of lounge and service areas
  • assist in post shift clean up and side work duties
  • maintain clean and organized storage space
  • attend all training sessions and meetings
  • promote and apply teamwork skills
  • notify appropriate individuals of problems and unusual matters
  • polite, friendly, and helpful to guests, management and fellow employees
  • interact daily with captains to review events
  • maintain current knowledge of alcoholic beverages and cocktail recipes
  • stock portable bar with mixers, alcoholic beverages and supplies
  • prepare mixers and garnishes prior to start of service and during shift
  • set up bar service area with glassware and supplies
  • greet guests professionally
  • determine guest needs and suggestively up-sell beverages
  • assist in quality service of beverages
  • break down equipment and return stocks
  • record guest orders accurately
  • monitor guest consumption
  • perform closing duties and secure inventory
  • remain current with hotel information and uniform standards

Job Criteria

Experience

Mid Level (3-7 years)


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