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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The Whitney Hotel is a distinguished hospitality establishment known for its exceptional service, elegant ambiance, and commitment to delivering memorable guest experiences. Managed by HHM Hotels, a respected hotel management company, The Whitney Hotel stands as a beacon of sophistication in its market, combining luxury and comfort to cater to a diverse clientele. The hotel operates with a clear mission to provide top-tier hospitality services while embracing values such as excellence, agility, ownership, and a heartfelt approach to guest care. Their dedication to sustainability through initiatives like the EarthView program further underscores their responsibility to creating a positive environmental impact... Show More
Job Requirements
- Minimum two years of bartending experience required
- Minimum one year in a leadership or supervisory role in a high-volume restaurant or bar environment is preferred
- Strong knowledge of spirits, cocktails, wine, beer, and beverage program development required
- Experience with inventory management, ordering, costing, and beverage controls preferred
- Demonstrated leadership skills with the ability to train, coach, and motivate a bar team
- Strong organizational skills and attention to detail with the ability to maintain systems and operational consistency
- Ability to manage guest interactions professionally and maintain high hospitality standards
Job Qualifications
- Minimum two years of bartending experience
- At least one year in a supervisory or leadership position
- Strong knowledge of cocktails, spirits, wine, and beer
- Experience developing and executing beverage programs
- Skills in inventory management and beverage costing
- Demonstrated ability to lead and develop a bar team
- Excellent organizational and communication skills
- Ability to provide high-level customer service and handle guest concerns effectively
Job Duties
- Supervise daily bar operations to ensure consistent beverage quality, service standards, and team performance
- Lead, train, and support bartenders and bar staff to maintain a professional, positive, and accountable culture behind the bar
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and presentation standards
- Develop and maintain a thoughtful, concept-aligned cocktail program that reflects the restaurant’s brand and guest expectations
- Maintain strong knowledge of spirits, cocktails, wine, and beer and share knowledge through ongoing staff training and coaching
- Monitor guest satisfaction and beverage quality, ensuring drinks are prepared accurately, consistently, and efficiently
- Interact with guests to obtain feedback and ensure a polished, professional guest experience
- Handle guest concerns calmly and professionally, resolving issues while maintaining hospitality standards
- Ensure compliance with all State, Federal, and HHM Hotels regulations regarding the service of alcoholic beverages
- Check identification of customers to verify age requirements for purchase of alcohol
- Follow standards for identifying and managing intoxicated guests
- Maintain bar organization, cleanliness, and sanitation standards
- Manage beverage inventory including ordering, receiving, storage, and maintaining proper par levels
- Monitor and control pour costs, waste, and beverage margins through proper inventory management and operational discipline
- Assist with beverage costing, menu engineering, and revenue optimization initiatives
- Maintain prep systems, recipes, and operational procedures to ensure efficiency and consistency
- Ensure all bar equipment is in proper working order
- report malfunctions and follow up on repairs
- Complete beverage requisitions and maintain adequate supplies including glassware, garnishes, and bar tools
- Assist with scheduling, coaching, and performance management of bar associates
- Perform service functions during periods of high volume or staffing shortages
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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