BAR SUPERVISOR- LOUNGE 54

The Santa Ana Star Casino Resort is a prominent hospitality and entertainment destination operated by the Santa Ana Pueblo in New Mexico. Known for its vibrant and welcoming atmosphere, the resort features a full-service casino, multiple dining options, and luxurious accommodations. It is committed to offering exceptional service to its guests while maintaining a respectful and professional work environment. As a leader in the hospitality and gaming industry, the Santa Ana Star Casino Resort blends traditional cultural values with modern amenities, making it a preferred destination for both locals and visitors. The organization is dedicated to employee development, inclusiveness, and adherence to regulatory standards within the gaming and service sectors.

The Bar Supervisor role at Santa Ana Star Casino Resort is a vital position that focuses on overseeing the operations of the bar and lounge areas within the casino. This supervisory role is tasked with training new bar staff and ensuring that guest service is of the highest quality, all while controlling operational costs. The Bar Supervisor works closely with the Food and Beverage Manager to handle critical functions such as hiring, scheduling, quality control, ordering, and inventory management. The supervisor ensures that the bars and lounge maintain proper staffing levels for efficient operations. In addition, the role involves compliance with the Casino Control Act and Commission regulations, particularly in the safe service and storage of alcoholic beverages. The Bar Supervisor is a leader who actively promotes the company’s core values by being approachable, respectful, and effectively communicating with team members. They maintain a neat, organized, and safe work environment and are responsible for delivering friendly and prompt service to guests to build meaningful relationships.

This position demands a professional appearance, excellent guest service skills, and the ability to work flexible hours, including nights, weekends, and holidays. Candidates must be capable of managing various operational and administrative tasks such as preparing financial reports, logging staff time, and ensuring adequate product availability for guests. The role also requires a valid New Mexico liquor server’s license and the ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. The Bar Supervisor must be physically capable of performing demanding tasks that often include lifting heavy items and working in different environmental conditions. This role is a perfect opportunity for individuals who aspire to thrive in the dynamic hospitality and gaming industry within a culturally rich and supportive organization.