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Bar Supervisor

Job Overview

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Compensation

Hourly
Range $23.00 - $26.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Tips

Job Description

Blue Ridge Mountain Club is a premier private club located in the picturesque Blue Ridge Mountains, known for its commitment to exceptional hospitality and member experiences. As a distinguished destination, the club offers a blend of luxurious amenities including fine dining, recreational facilities, and carefully curated events that cater to the discerning tastes of its members. The atmosphere is designed to provide a welcoming yet sophisticated environment where members and guests can relax, socialize, and enjoy a variety of activities throughout the year. This prestigious club prides itself on maintaining high standards of service, quality, and excellence, making it a sought-after workplace for hospitality professionals seeking to advance their careers in a vibrant, community-oriented setting.

The Bar Supervisor role at Blue Ridge Mountain Club is a pivotal position within the Food and Beverage team, designed for an experienced and service-driven professional who will lead the daily operations of the bar while also serving as a front-of-house leader. This supervisory role encompasses a broad scope of responsibilities, from delivering exceptional bartending service to managing operational tasks and supporting staff development initiatives. The position demands a combination of technical bartending expertise, operational leadership, and a passion for creating memorable dining experiences for members and guests. Employment for this role is on a full-time basis with a competitive pay range of $23 to $26 per hour, influenced by experience, along with the added benefit of tips, reinforcing the club’s recognition of employee performance and guest satisfaction.

In this capacity, the Bar Supervisor works closely with the Food & Beverage Service Manager to uphold the club's renowned service standards and beverage program. A significant part of the role involves coaching and leading bartenders, servers, and other restaurant associates to ensure top-tier service quality. The individual will be responsible for overseeing the bar’s daily opening and closing procedures, maintaining beverage inventory and par levels, and ensuring all service areas are clean, stocked, and operational. Operational excellence is further supported by responsibilities including cash handling, daily reporting, and tip distribution aligned with club policies.

In addition to managing daily bar functions, the Bar Supervisor contributes to the guest experience by delivering personalized and attentive service, cultivating relationships with members through genuine hospitality, and making thoughtful food and beverage recommendations. The role also involves developing and executing seasonal cocktails and beverage features, staying updated with industry trends, and continuously enhancing the beverage program.

Leadership responsibilities are integral to the position. The Bar Supervisor serves as the shift leader during assigned shifts, exemplifying professionalism, teamwork, and hospitality. They mentor and support team members, oversee service quality and cleanliness, handle service recovery, and communicate operational priorities effectively. The role requires adaptability, as the supervisor may provide leadership support across various club outlets including the restaurant, bars, poolside venues, and special event locations.

This role demands compliance with all relevant legal and safety standards, including North Carolina ABC laws and health regulations, ensuring a safe and professional environment. The Bar Supervisor position at Blue Ridge Mountain Club offers an exciting opportunity for seasoned bartenders with leadership experience to thrive in a supportive and dynamic environment dedicated to excellence in hospitality.

Job Requirements

  • Must be at least 21 years of age
  • Minimum three years of bartending experience in a restaurant, resort, hotel, private club, or comparable hospitality environment
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 40 pounds
  • Availability to work evenings, weekends, holidays, and special events
  • Professional appearance and adherence to Blue Ridge Mountain Club standards
  • Demonstrate leadership through professionalism, accountability, and a commitment to exceptional hospitality

Job Qualifications

  • Minimum three years of bartending experience in a restaurant, resort, hotel, private club, or comparable hospitality environment
  • Previous leadership or supervisory experience preferred
  • Strong knowledge of spirits, wine, beer, and craft cocktails
  • Experience leading teams in a fast-paced hospitality environment
  • Excellent communication, leadership, and organizational skills
  • Strong attention to detail and commitment to service excellence
  • Ability to remain calm, organized, and effective under pressure
  • Preferred experience in a private club, resort, or luxury hospitality environment
  • Experience with beverage inventory management and ordering
  • Experience training and developing front-of-house team members
  • Extensive knowledge of bourbon, whiskey, and elevated beverage programs
  • Experience with Toast POS or similar point-of-sale systems
  • ServSafe Alcohol Certification or ability to obtain

Job Duties

  • Deliver exceptional, personalized service to members and guests
  • Build lasting relationships through genuine hospitality and thoughtful food and beverage recommendations
  • Create memorable dining experiences while ensuring prompt, friendly, and professional service
  • Prepare alcoholic and non-alcoholic beverages according to established recipes and presentation standards
  • Execute classic and craft cocktails with consistency and attention to detail
  • Maintain extensive knowledge of spirits, wine, beer, bourbon, whiskey, and seasonal offerings
  • Partner with the Food & Beverage Service Manager to develop seasonal cocktails, beverage features, and member experiences
  • Stay informed on industry trends and recommend enhancements to the beverage program
  • Oversee daily opening and closing procedures for the restaurant and bar as assigned
  • Ensure all service areas are clean, organized, stocked, and operational throughout each shift
  • Assist with beverage inventory, organization, storage standards, and maintaining established par levels
  • Monitor product quality, cleanliness, and presentation throughout the bar
  • Ensure side work, cleaning responsibilities, and operational checklists are completed
  • Assist with cash handling, end-of-day reconciliation, and daily operational reporting
  • Process and verify daily tip distribution for bartenders and restaurant associates in accordance with club policies
  • Work closely with the Food & Beverage Service Manager to achieve departmental goals and maintain operational excellence
  • Coordinate communication between the dining room, bar, kitchen, and management team to ensure seamless service
  • Communicate operational concerns, staffing needs, maintenance issues, and inventory opportunities to the Food & Beverage Service Manager
  • Support special events, tournaments, and club programming
  • Assist with additional front-of-house responsibilities as assigned
  • Serve as the front-of-house shift leader during assigned shifts
  • Lead by example while promoting professionalism, teamwork, and exceptional hospitality
  • Coach, mentor, and support bartenders, servers, and restaurant associates throughout each shift
  • Assist with onboarding, training, and ongoing development of front-of-house team members
  • Reinforce club service standards and provide real-time coaching to ensure consistency
  • Conduct or assist with pre-shift meetings and communicate operational priorities
  • Monitor service quality, ticket flow, cleanliness, and overall guest satisfaction throughout service
  • Assist with service recovery and resolve member concerns professionally
  • Support Food & Beverage operations across all club outlets, including the restaurant, bars, pool, Trailside Eats, and special event venues
  • Assist with the setup, execution, and breakdown of member events, tournaments, weddings, holiday celebrations, wine dinners, and other club functions
  • Ensure beverage service standards, cleanliness, organization, and hospitality expectations are consistently maintained throughout the property
  • Collaborate with the Food & Beverage Service Manager, Executive Chef, Member Services, and Events teams to deliver seamless member experiences
  • Adapt to operational needs by providing leadership and support wherever needed to ensure the success of club operations
  • Provide leadership coverage in the absence of the Food & Beverage Service Manager when assigned
  • Adhere to all North Carolina ABC laws and responsible alcohol service practices
  • Monitor guest alcohol consumption and professionally manage intoxicated guests
  • Maintain compliance with all health, sanitation, and food safety regulations
  • Promote a safe, clean, and organized work environment while following all Blue Ridge Mountain Club policies

Job Criteria

Experience

Mid Level (3-7 years)


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