Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

The Houstonian Hotel, Club & Spa is a luxury hospitality establishment known for its exceptional service, elegant environment, and comprehensive amenities. Located in Houston, Texas, this premier hotel offers a sophisticated blend of classic charm and modern comforts, providing guests with an unforgettable experience focused on relaxation, wellness, and fine dining. The property includes a full-service spa, fitness center, multiple dining venues, and extensive event spaces, making it a preferred destination for both leisure and business travelers. Committed to maintaining the highest standards of quality and guest satisfaction, The Houstonian fosters a culture of professionalism, attention to detail, and personalized service among its staff.

Job Qualifications

  • High school education, GED, or equivalent experience
  • At least 2 years previous bartender experience in a high-volume restaurant or hotel
  • TABC certification required
  • Ability to perform daily work at a high level of accuracy
  • Alcohol beverages and wine knowledge
  • Ability to follow directions well
  • Attention to detail
  • Comfortable memorizing orders and specials
  • Excellent verbal and written communication skills
  • Professional appearance and behavior
  • Strong interpersonal communication skills
  • Proficiency with POS systems
  • Ability to multitask without getting flustered
  • Safe performance of duties and responsibilities
  • Flexible availability for scheduled shifts based on departmental needs

Job Duties

  • Greet guests warmly and make personalized drink recommendations
  • Take beverage and light food orders accurately and efficiently
  • Deliver drinks and snacks promptly, ensuring proper presentation and garnishes
  • Check in with guests throughout their visit and anticipate their needs
  • Ensure guest satisfaction and address any concerns or complaints professionally
  • Stay knowledgeable about bar menu items, specialty cocktails, wines, and beer selections
  • Upsell premium spirits and featured items when appropriate
  • Maintain awareness of guest alcohol consumption and follow responsible service protocols
  • Maintain cleanliness of bar tables, seating areas, and assigned sections
  • Clear and reset tables quickly between guests
  • Restock service stations and assist bartenders with glassware or supplies as needed
  • Enter orders into the point-of-sale (POS) system and process payments accurately
  • Handle cash, credit card, and room charges according to company policies
  • Balance end-of-shift receipts when applicable
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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