Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Job Description
The Houstonian Hotel, Club & Spa is a luxury hospitality establishment known for its exceptional service, elegant environment, and comprehensive amenities. Located in Houston, Texas, this premier hotel offers a sophisticated blend of classic charm and modern comforts, providing guests with an unforgettable experience focused on relaxation, wellness, and fine dining. The property includes a full-service spa, fitness center, multiple dining venues, and extensive event spaces, making it a preferred destination for both leisure and business travelers. Committed to maintaining the highest standards of quality and guest satisfaction, The Houstonian fosters a culture of professionalism, attention to detail, and personalized service among its staff.
Job Qualifications
- High school education, GED, or equivalent experience
- At least 2 years previous bartender experience in a high-volume restaurant or hotel
- TABC certification required
- Ability to perform daily work at a high level of accuracy
- Alcohol beverages and wine knowledge
- Ability to follow directions well
- Attention to detail
- Comfortable memorizing orders and specials
- Excellent verbal and written communication skills
- Professional appearance and behavior
- Strong interpersonal communication skills
- Proficiency with POS systems
- Ability to multitask without getting flustered
- Safe performance of duties and responsibilities
- Flexible availability for scheduled shifts based on departmental needs
Job Duties
- Greet guests warmly and make personalized drink recommendations
- Take beverage and light food orders accurately and efficiently
- Deliver drinks and snacks promptly, ensuring proper presentation and garnishes
- Check in with guests throughout their visit and anticipate their needs
- Ensure guest satisfaction and address any concerns or complaints professionally
- Stay knowledgeable about bar menu items, specialty cocktails, wines, and beer selections
- Upsell premium spirits and featured items when appropriate
- Maintain awareness of guest alcohol consumption and follow responsible service protocols
- Maintain cleanliness of bar tables, seating areas, and assigned sections
- Clear and reset tables quickly between guests
- Restock service stations and assist bartenders with glassware or supplies as needed
- Enter orders into the point-of-sale (POS) system and process payments accurately
- Handle cash, credit card, and room charges according to company policies
- Balance end-of-shift receipts when applicable
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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