Job Overview
Compensation
Salary
Range $37,900.00 - $67,100.00
Benefits
Health Insurance
401K Benefits
Paid Time Off
Bonuses
Free Bowling
Laser tag
Monthly rewards
Job Description
Stars and Strikes Family Entertainment Center is a vibrant and dynamic entertainment venue that combines the thrill of bowling, laser tag, arcade games, and dining into a single immersive experience. As a growing company with a strong presence in the Southeast, Stars and Strikes is dedicated to providing exceptional guest experiences through a unique blend of fun and hospitality. This family-owned business values its employees as part of the family, fostering an inclusive and supportive work environment. With continuous expansion plans, it offers numerous opportunities for career growth and advancement for dedicated team members. The company also emphasizes giving back to the community and encourages team members to engage in training and development using available online resources to enhance their skills.
The Front of House (FOH) Manager role at Stars and Strikes is critical to the smooth operation of the high-volume, fast-paced restaurant and entertainment center. This position is responsible for overseeing all activities related to the restaurant, bar, and lane services, ensuring that every guest receives outstanding service and that the products meet the highest standards. The ideal candidate for this role is an outgoing and energetic individual who possesses a deep passion for guest service and has a thorough understanding of restaurant operations. This role requires someone who can create a fun and exciting atmosphere for both guests and staff, motivating and managing the FOH team effectively. The FOH Manager will be essential in maintaining core standards, adhering to HR policies, and ensuring safety and training protocols are followed. This position demands strong leadership skills to manage service staff such as servers and bartenders, from hiring and training to scheduling and performance evaluations. Additionally, the FOH Manager must have a detailed knowledge of the restaurant's menu and offerings to support the staff and elevate the guest experience. The work schedule includes weekends and holidays, making flexibility and commitment important qualities for this role. The FOH Manager at Stars and Strikes will also benefit from a supportive company culture that celebrates teamwork, rewards exceptional performance through bonuses and monthly rewards, and offers perks such as free access to bowling, laser tag, and gameplay. This is an excellent opportunity for individuals looking to advance their career in hospitality within a thriving family entertainment center environment.
The Front of House (FOH) Manager role at Stars and Strikes is critical to the smooth operation of the high-volume, fast-paced restaurant and entertainment center. This position is responsible for overseeing all activities related to the restaurant, bar, and lane services, ensuring that every guest receives outstanding service and that the products meet the highest standards. The ideal candidate for this role is an outgoing and energetic individual who possesses a deep passion for guest service and has a thorough understanding of restaurant operations. This role requires someone who can create a fun and exciting atmosphere for both guests and staff, motivating and managing the FOH team effectively. The FOH Manager will be essential in maintaining core standards, adhering to HR policies, and ensuring safety and training protocols are followed. This position demands strong leadership skills to manage service staff such as servers and bartenders, from hiring and training to scheduling and performance evaluations. Additionally, the FOH Manager must have a detailed knowledge of the restaurant's menu and offerings to support the staff and elevate the guest experience. The work schedule includes weekends and holidays, making flexibility and commitment important qualities for this role. The FOH Manager at Stars and Strikes will also benefit from a supportive company culture that celebrates teamwork, rewards exceptional performance through bonuses and monthly rewards, and offers perks such as free access to bowling, laser tag, and gameplay. This is an excellent opportunity for individuals looking to advance their career in hospitality within a thriving family entertainment center environment.
Job Requirements
- 1-2 years of management experience
- Experience in hospitality and/or food and beverage is a plus
- Must able to work weekends and holidays
Job Qualifications
- 1-2 years of management experience
- Experience in hospitality and/or food and beverage is a plus
- Passion for guest service
- Outgoing and energetic personality
- Knowledge of restaurant operations
- Ability to work weekends and holidays
Job Duties
- Create an exciting and fun atmosphere to ensure a great experience for our guests and team
- Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders
- Adhere to core standards, HR policies, training, safety requirements
- Lead and manage the FOH staff and oversee all FOH operations
- Have a thorough knowledge of our restaurant and menus
- Ensure the smooth and efficient operation of the bar
- Maintain an organized workspace
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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