Job Overview
Compensation
Salary
Range $55,000.00 - $65,000.00
Benefits
Fun environment
flexible scheduling
Free Meals on shifts
meal discounts
Employee Life Assistance Program
scholarships
Multiple health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
whole life insurance
preferred legal plan
patient planning and advocacy services
Career growth opportunities
Job Description
Smokey Bones is a well-established full-service restaurant chain renowned for its delectable barbecue offerings, award-winning ribs, and a vibrant, welcoming atmosphere. With 63 locations spanning 16 states, Smokey Bones has carved a significant niche in the casual dining industry by delivering exceptional food and memorable dining experiences. Their menu features a delightful variety of slow-smoked and fire-grilled meats, paired with an extensive selection of bourbons, whiskeys, domestic and craft beers, as well as signature handcrafted cocktails. The brand's commitment to quality, guest satisfaction, and team culture has earned it recognition as a Certified Great Place to Work for two consecutive years. This accolade highlights Smokey Bones' dedication not only to excellent food and service but also to fostering an inclusive, supportive, and fun work environment where employees feel valued and appreciated.
The Bar Manager role at Smokey Bones is pivotal within the restaurant's operational framework. This position marries leadership, guest service excellence, and operational oversight to ensure the bar and service areas deliver top-notch experiences consistently. The Bar Manager is responsible for coaching and motivating the team to uphold the highest standards in guest interactions, quality control, and operational compliance. From managing daily schedules to ensuring the maintenance and quality of bar facilities, this role requires a dynamic leader who can inspire teamwork and guide employees to succeed.
A key element of the role is enhancing the guest experience by training staff to anticipate, identify, and resolve issues proactively, thereby maintaining the brand's reputation for outstanding hospitality. The Bar Manager also handles guest feedback, escalating concerns when necessary to higher management to refine service quality continuously. Operational leadership duties include modeling expected behaviors, educating team members on new menu items or shifts in procedures, and overseeing administrative tasks such as managing schedules and performance feedback.
Financial stewardship is an important component as well. The Bar Manager collaborates closely with the General Manager and other leadership on sales goals, inventory control, and departmental budgeting to drive profitability and sustainable growth. Familiarity with profit and loss statements, forecasting, and staffing budgets is essential for success in this role.
This is a full-time role offering competitive pay and a suite of benefits that underscore Smokey Bones' commitment to its team. The company offers a flexible scheduling system that respects work-life balance, scholarships for employees and their families, comprehensive health care options including dental and vision, and employee assistance programs that support mental well-being. There are also numerous perks from day one, such as free meals during shifts, discounts on products and services, and a supportive culture that prioritizes career development and growth opportunities.
Working at Smokey Bones means joining a vibrant community where passion for hospitality meets operational excellence. The organization strongly values diversity, teamwork, and individual contribution, creating a workplace where everyone can thrive and feel celebrated for being their authentic selves. For professionals eager to advance in the restaurant management field within a reputable and growing company, the Bar Manager position offers a rewarding path packed with meaningful work, supportive leadership, and a genuine team spirit.
The Bar Manager role at Smokey Bones is pivotal within the restaurant's operational framework. This position marries leadership, guest service excellence, and operational oversight to ensure the bar and service areas deliver top-notch experiences consistently. The Bar Manager is responsible for coaching and motivating the team to uphold the highest standards in guest interactions, quality control, and operational compliance. From managing daily schedules to ensuring the maintenance and quality of bar facilities, this role requires a dynamic leader who can inspire teamwork and guide employees to succeed.
A key element of the role is enhancing the guest experience by training staff to anticipate, identify, and resolve issues proactively, thereby maintaining the brand's reputation for outstanding hospitality. The Bar Manager also handles guest feedback, escalating concerns when necessary to higher management to refine service quality continuously. Operational leadership duties include modeling expected behaviors, educating team members on new menu items or shifts in procedures, and overseeing administrative tasks such as managing schedules and performance feedback.
Financial stewardship is an important component as well. The Bar Manager collaborates closely with the General Manager and other leadership on sales goals, inventory control, and departmental budgeting to drive profitability and sustainable growth. Familiarity with profit and loss statements, forecasting, and staffing budgets is essential for success in this role.
This is a full-time role offering competitive pay and a suite of benefits that underscore Smokey Bones' commitment to its team. The company offers a flexible scheduling system that respects work-life balance, scholarships for employees and their families, comprehensive health care options including dental and vision, and employee assistance programs that support mental well-being. There are also numerous perks from day one, such as free meals during shifts, discounts on products and services, and a supportive culture that prioritizes career development and growth opportunities.
Working at Smokey Bones means joining a vibrant community where passion for hospitality meets operational excellence. The organization strongly values diversity, teamwork, and individual contribution, creating a workplace where everyone can thrive and feel celebrated for being their authentic selves. For professionals eager to advance in the restaurant management field within a reputable and growing company, the Bar Manager position offers a rewarding path packed with meaningful work, supportive leadership, and a genuine team spirit.
Job Requirements
- Previous bar manager or service management experience in a full service restaurant with a full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven, trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry and focus on creating amazing guest and employee experiences
- able to stand for 10 hours and lift 50 lbs
- pre-employment screening required post offer including drug test, criminal background check, and verifiable employment references
Job Qualifications
- Previous bar manager or service management experience in a full service restaurant with a full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven, trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry and focus on creating amazing guest and employee experiences
- able to stand for 10 hours and lift 50 lbs
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- positively interact and visit with guests and solicit feedback
- handle and follow up on guest concerns escalated from the teammate level, escalate to GM and DO as necessary
- ensure the quality of all restaurant facilities by aligning with the General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing repair or maintenance
- model standards and expected behaviors for restaurant managers and teammates
- model and teach company values and culture
- model and train new menu items and changes in standards
- write schedules for department staff
- coach teammates on operational excellence, maintenance, and facilities
- motivate teammates to improve performance
- deliver positive and constructive performance feedback
- develop leadership skills in self and teammates
- establish plans and communicate strategy to achieve inventory level, sales growth, and guest satisfaction
- communicate areas needing improvement to meet business goals
- review sales and trends and help initiate programs to grow sales
- willingness to learn profit and loss statements, forecasting, and scheduling budgets
- conduct administrative duties in support of restaurant operations in compliance with laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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