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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
FREE MEALS during shifts
Employee Discounts
Employee Life Assistance Program
college scholarships
Multiple health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
whole life insurance
preferred legal plan
Patient advocacy services
Career growth opportunities

Job Description

Smokey Bones is a renowned full-service restaurant brand known for delivering delicious barbecue, award-winning ribs, and a vibrant dining atmosphere. With 63 locations spread across 16 states, Smokey Bones has built a loyal customer base by serving quality lunch and dinner experiences complemented by a full bar. The bar offers a variety of bourbons and whiskeys, as well as a selection of domestic, import, and local craft beers, along with signature handcrafted cocktails. This popular restaurant is committed to providing exceptional food and an enjoyable time for guests, whether they dine in, pick up their orders, or utilize online ordering... Show More

Job Requirements

  • Previous bar manager or service management experience in a full-service restaurant with a full bar
  • computer knowledge including Excel, Windows, POS systems
  • results driven, trustworthy and team oriented
  • ability to engage and develop team members and coach in adherence to company policies
  • passion for hospitality industry and focus on amazing guest and employee experiences
  • ability to stand for 10 hours and lift 50 pounds
  • pre-employment screening including drug test, criminal background check, and verifiable employment references

Job Qualifications

  • Previous bar manager or service management experience in a full-service restaurant with a full bar
  • computer knowledge including Excel, Windows, POS systems
  • strong leadership and coaching skills
  • passion for hospitality industry
  • excellent communication and interpersonal skills
  • ability to engage and develop team members
  • ability to analyze sales and performance data
  • knowledge of restaurant operations and standards
  • commitment to delivering excellent guest experiences
  • physical stamina to stand for 10 hours and lift 50 pounds

Job Duties

  • Coach teammates on how to deliver an excellent guest experience
  • coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
  • coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
  • positively interact and visit with guests and solicit feedback
  • handle and follow up on guest concerns escalated from the teammate level, escalate to General Manager and Director as necessary
  • ensure the quality of all restaurant facilities throughout the region by aligning with General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology
  • model standards and expected behaviors for restaurant managers and teammates to follow
  • model and teach company values and culture
  • model and train new menu items and changes in standards for departmental team members
  • write schedules for department staff
  • coach teammates on operational excellence, maintenance, and facilities
  • motivate teammates to improve performance
  • deliver positive and constructive performance feedback and align with General Manager/Director on disciplinary action
  • develop leadership skills in self and teammates
  • establish plans and communicate strategy to General Manager and Management Staff
  • measure specific goals to achieve inventory level, sales growth, and guest satisfaction
  • communicate areas of performance needing improvement
  • review sales and trends
  • help initiate programs to grow sales
  • learn profit vs loss statements, forecasting, and scheduling budgets
  • conduct administrative duties in support of restaurant operations compliant with laws

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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