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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $55,000.00
Work Schedule
Flexible
Benefits
flexible scheduling
Employee Discounts
Free Meals
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Job Description
Smokey Bones is a renowned full-service restaurant chain recognized for delivering exceptional barbecue, award-winning ribs, and a great dining experience across 63 locations in 16 states. Established as a leader in the casual dining industry, Smokey Bones prides itself on providing guests with high-quality meals that include slow-smoked and fire-grilled meats, complemented by a full bar featuring a diverse selection of bourbons, whiskeys, domestic and import beers, local craft offerings, and signature handcrafted cocktails. With a focus on both dine-in and take-out service options, including online ordering, catering, and delivery, Smokey Bones has cultivated an impressive reputation as a go-to... Show More
Job Requirements
- Previous bar manager or service management experience in a full service restaurant with full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven
- trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry and focus on creating amazing guest and employee experiences
- ability to stand for 10 hours and lift 50 lbs
- pre-employment screening required including drug-test, criminal background check and verifiable employment references
Job Qualifications
- Previous bar manager or service management experience in a full service restaurant with full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven
- trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry and focus on creating amazing guest and employee experiences
- willingness to learn financial and administrative aspects of restaurant management
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- positively interact and visit with guests and solicit feedback
- handle and follow up on guest concerns escalated from the teammate level, escalate to GM and DO as necessary
- ensure the quality of all restaurant facilities by aligning with the General Manager and Director on priority needs and support repair or maintenance
- model standards and expected behaviors for restaurant managers and teammates
- model and teach company values and culture
- model and train all new menu items and changes in standards
- write schedules for department staff
- coach teammates on operational excellence, maintenance, and facilities
- motivate teammates to improve performance
- deliver performance feedback and align with General Manager/Director on disciplinary actions
- develop leadership skills in self and teammates
- establish and communicate plans to achieve inventory level, sales growth, and guest satisfaction goals
- review sales and trends and initiate programs to grow sales
- learn Profit vs Loss statements, forecasting, and scheduling budgets
- conduct administrative duties in compliance with laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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