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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with match
flexible savings accounts
Free family meal
Employee Discounts
Tickets to shows
Job Description
City Winery is a distinguished hospitality and entertainment company that masterfully combines the tradition of winemaking with the vibrant atmosphere of live music and fine dining. Established in 2008 by music industry visionary Michael Dorf, City Winery has successfully created a dynamic space where wine, food, and live performances intertwine to deliver a unique cultural and culinary experience. With locations designed to bring the essence of wine country to the heart of bustling cities, City Winery offers its sophisticated clientele an intimate yet lively venue to enjoy award-winning wines, exquisite culinary dishes, and world-class music performances. The establishment’s commitment to... Show More
Job Requirements
- minimum 3 years experience in a multi-faced high volume restaurant, venue, and/or equivalent relevant experience
- exceptional hospitality skills
- proven leadership skills and commitment to operational excellence
- strong analytical and data skills
- ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment
- exceptional communication and interpersonal skills both written and verbal
- functional knowledge of health department and related regulations
- ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 lbs
- able and willing to work flexible schedule including days, nights, weekends, and holidays
Job Qualifications
- minimum 3 years experience in a multi-faceted high volume restaurant, venue, and/or equivalent relevant experience
- exceptional hospitality skills
- proven leadership skills and commitment to operational excellence
- strong analytical and data skills
- ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment
- exceptional communication and interpersonal skills both written and verbal
- functional knowledge of health department and related regulations
- ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 lbs
- able and willing to work flexible schedule including days, nights, weekends, and holidays
Job Duties
- manage day to day restaurant and/or floor operations and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant
- participate in interviewing, hiring, coaching/counseling, and separation process of hourly employees
- ensure restaurant and venue are fully prepared and organized for daily execution of the operation
- manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus
- prepare scheduling on a weekly basis
- ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle
- resolve guest concerns and complaints with exemplary level of hospitality
- perform all cash handling procedures including opening, mid-day safe counts, cash pay-outs and nightly cash drops as needed
- check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities
- assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings
- maintain pars of all printed promotional materials, comment cards, or other check presenter inserts
- maintain and update contact lists, VIP, and public event guest lists
- demonstrate an ability to lead and motivate others and achieve results
- empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management
- demonstrate excellent interpersonal and communication skills with service teams and management
- perform other duties, initiatives and tasks as per business need
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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