Bar Lead - Katy, TX

Cigars International is a renowned company specializing in premium cigars and quality bar experiences. Located in Katy, Texas, it is dedicated to delivering an exceptional customer experience through its various venues. Established as a leader in the industry, Cigars International prides itself on fostering a collaborative and supportive work environment where employees from diverse backgrounds come together to create products and services they are proud of. The establishment is committed to maintaining high standards in both its product offerings and customer service, making it a preferred destination for customers seeking premium cigars paired with excellent bar service. Working for Cigars International means joining a world-class brand focused on innovation, quality, and community engagement.

The role of Bar Lead at Cigars International in Katy, TX is a dynamic position designed for a motivated, energetic professional who thrives in a fast-paced and exciting environment. As a Bar Lead, you will directly oversee bar staff to ensure patrons receive top-tier drinks, food, and an overall exceptional customer experience. This role involves managing bartender pouring levels, ensuring the proper mixing and serving of drinks, and maintaining high standards of customer service and speed. The Bar Lead acts as a bridge between the management and bar staff, communicating business objectives aimed at increasing profits and enhancing customer satisfaction. Additionally, this position requires listening to customer and employee feedback to help execute promotional events and elevate service levels. Effective conflict resolution and the ability to work with diverse personalities are essential skills for this role.

Working as a Bar Lead at Cigars International means engaging in a range of responsibilities, including accurate inventory management, creating a culture of accountability among staff, and ensuring all safety and service certifications are up to date and adhered to. The Bar Lead is also responsible for maintaining cleanliness and organizational standards in the bar area while coaching and training team members to meet company performance and service expectations. Creating a fun and safe environment for both patrons and staff is a critical aspect of this role. The position also involves handling daily cash duties and stepping in as a bartender when necessary. This role requires a candidate who is at least 21 years old, has strong interpersonal communication skills, and is willing to work during peak hours, including nights, weekends, and holidays. At Cigars International, the Bar Lead plays a key role in delivering a seamless and enjoyable experience for all guests, contributing to the company's continued success and reputation for quality service.