Bar Lead - Bridgeville, PA

Cigars International is a renowned leader in the cigar retail industry, dedicated to providing quality products and exceptional customer service. Based in Bridgeville, Pennsylvania, this company is celebrated for its diverse selection of cigars and accessories, catering to aficionados and casual smokers alike. With a commitment to excellence, Cigars International cultivates a world-class working environment where employees collaborate with diverse colleagues globally, contributing to a product that garners pride and satisfaction.

The Bar Lead role at Cigars International presents an exciting opportunity for a dynamic and motivated individual to join their fast-paced environment. This full-time position requires a professional who is passionate about delivering outstanding customer experiences in the bar setting. Working closely with the bar staff, the Bar Lead ensures the highest standards in drink quality, food service, and overall customer engagement are consistently met. This role is pivotal in managing bartender pouring levels, adherence to proper mixing and serving protocols, and maintaining rapid, friendly service. The Bar Lead is also entrusted with listening to feedback from both customers and employees to drive continual improvement and assist in executing promotional events that enhance the patron experience.

Responsibilities extend to overseeing compliance with safety, quality, and customer service procedures, as well as maintaining safe serve certifications in alignment with local and state regulations. The Bar Lead is integral in fostering a culture of accountability and teamwork among the staff, coaching and training team members to uphold company standards. A key component of this role is managing inventory accurately by ordering, receiving, and counting stock from vendors, and consistently upholding cleanliness and organizational standards.

This leadership opportunity demands exceptional interpersonal skills to adeptly handle diverse personalities and resolve any tense situations with professionalism. The position requires physical stamina to walk, stand, and occasionally carry heavy items during high-volume and stressful shifts, including peak hours, nights, weekends, and holidays. The company values safety and a positive atmosphere, striving to create an enjoyable work environment for both patrons and employees.

Cigars International offers a comprehensive benefit package to support the well-being and financial security of its employees. These benefits include health care, vision and dental plans, flexible spending accounts, disability plans, life insurance options, paid vacation, paid time off, holidays, and a 401(k) retirement saving plan with a generous company match. The organization is committed to equal employment opportunity, ensuring a fair and inclusive workplace for all qualified applicants regardless of race, gender, sexual orientation, or any legally protected status. Employment eligibility verification is conducted through E-Verify, reflecting the company’s compliance with federal employment regulations.

Joining Cigars International as a Bar Lead means being part of a respected brand that values professionalism, teamwork, and exceptional service. The role not only offers a vibrant and challenging work environment but also the chance to grow as a leader in the hospitality industry. Candidates who thrive in fast-paced settings, possess strong communication skills, and have bar supervisory experience will find an ideal fit in this position. If you are ready to contribute your expertise and enthusiasm to a world-class team, Cigars International invites you to apply and embark on a rewarding career path within a premier cigar and hospitality establishment.