Bar Back - Saltine, Hilton Norfolk The Main

This is an opportunity to join a dynamic and fast-paced bar environment dedicated to delivering exceptional guest experiences. Specializing in maintaining cleanliness and organization behind the bar, this role ensures that every aspect of the bar is seamlessly managed to support bartenders and other team members in providing prompt and friendly service. The establishment values professionalism and teamwork, focusing on a clean, safe, and well-stocked bar environment that contributes significantly to the overall customer satisfaction and operational efficiency.

The Bar Back role is critical in supporting the bartending team by managing essential supplies, ensuring that glassware and equipment are always clean, and providing timely assistance to bartenders. This position involves frequent communication with bartenders and other restaurant associates to anticipate the needs of the bar during service hours. Responsibilities include restocking beverages, ice, glassware, and other supplies, as well as maintaining a clean and organized bar area. The Bar Back also supports the bar by handling food orders, clearing plates and silverware, and ensuring that all bar equipment functions properly and meets cleanliness standards.

Working in this role requires someone who is physically able to handle the demands of a high-energy workplace, including lifting and transporting heavy items, bending, and standing for long periods. Attention to detail is paramount, as employees will inspect all glassware for cleanliness and chips, as well as ensure that stock is rotated properly to maintain quality standards. The Bar Back acts as a liaison between guests and bartenders during busy times, acknowledging customers and communicating orders when necessary.

The position demands compliance with all company policies, as well as local and state liquor laws, ensuring a responsible and legal service environment. Flexibility is important, as work schedules may include weekends, holidays, and extended hours, adapting to the needs of the business. The role encourages collaboration with other team members across various restaurant sections, including the dining floor and raw/sushi bars, promoting a supportive and versatile work culture.

Ideal candidates for this role will have at least one year of experience working in a mid to high volume bar or similar setting. Knowledge of beverages, wines, and spirits is considered helpful but not mandatory. Excellent communication skills and the ability to keep up with a fast pace, multitasking effectively while maintaining a courteous and anticipatory attitude toward guest needs are essential. This role is suited for individuals who thrive in energetic environments and are committed to upholding high standards of cleanliness and service.

Employment type for this position is classified as OTHER, providing a flexible and adaptive role for candidates ready to engage in a demanding but rewarding bar support position. The high standards and expectations put forth by this establishment create an environment where team members are empowered to contribute toward creating memorable guest experiences consistently.