Bar Back

Ann Arbor, MI, USA|

Job Overview

Benefits

Competitive wages

Training and Development

team environment

uniform provided

Opportunities for advancement

Workplace safety protocols

Employee Discounts

Job Description

Twin Peaks is a widely recognized restaurant franchise known for its unique combination of lodge-themed atmosphere, exceptional hospitality, and a distinctive beverage program. The company operates franchised locations where independent franchisees manage their own hiring, wage, and benefits. As a franchise restaurant, Twin Peaks focuses heavily on delivering a consistent guest experience that pairs quality food and beverages with a warm, welcoming environment. The franchise locations offer opportunities for employment with competitive wages and benefits, though specific terms may vary between franchisees due to their independent management.

The role of a Twin Peaks Bar Back is pivotal in maintaining the efficiency and atmosphere of the bar area, supporting the bartenders—referred to as the Twin Peaks Girls—by ensuring the bar and all related equipment remain clean, stocked, and well-maintained. This position requires a high level of pride, discipline, and adherence to stringent cleaning and organizational standards that reflect the brand's dedication to excellence. Bar Backs are responsible for upholding health, safety, and sanitation protocols, demonstrating teamwork, and working efficiently in a fast-paced environment to keep the bar running smoothly.

Team members in this role are expected to adhere strictly to appearance and uniform standards including wearing a clean Twin Peaks black hat properly, keeping hair and facial grooming well-maintained, and adhering to a no-jewelry policy to support a neat, professional look. This role includes routine cleaning duties such as mopping, restocking bar items, regularly checking and changing kegs, and ensuring taps and appliances are functioning correctly. The Twin Peaks Bar Back completes training prior to working independently, including local and state-regulated certifications for food and alcohol service.

Working conditions require the Bar Back to be physically active, with regular standing, walking, lifting up to 30 pounds, and handling various tools and bar equipment. The environment can involve exposure to cooking fumes, wet or humid conditions, cleaning chemicals, and occasionally cigarette smoke in designated smoking areas. Despite these challenges, the role offers a supportive team environment where adherence to safety and sanitation protocols is paramount.

This employment opportunity emphasizes teamwork, reliability, and professionalism and offers an excellent chance for individuals looking to develop their skills in hospitality and bar service within a popular and fast-growing franchise network.

Job Requirements

Proven experience as a bar back
ability to communicate in English
ability to understand the policies and procedures used to clean and sanitize a restaurant
must attend orientation and successfully complete training program
ability to work in a fast paced environment
ability to perform physical tasks such as standing, walking, lifting up to 30 pounds, and using hands and fingers to handle objects
must maintain grooming and uniform standards
must follow safety and sanitation protocols
must be able to handle exposure to fumes, wet conditions, and cleaning chemicals

Job Qualifications

Proven experience as a bar back
ability to communicate effectively in English
must be able to understand the policies and procedures used to clean and sanitize a restaurant
ability to apply common sense and understanding to carry out simple one or two-step instructions
ability to deal with standardized situations with only occasional or no variables
must attend orientation and agree to policies and procedures as outlined in the Twin Peaks training
must attend and successfully complete the training program prior to working a shift without supervision
must successfully attend and complete any required training in compliance with local and state regulations, such as food and alcohol service certifications

Job Duties

Adhering to uniform standards
adhering to policies and procedures that maintain a clean and sanitized bar
maintain clean and organized stations and equipment
ensure HOH standards, safety and sanitation, and GHS requirements are followed at all times
ability to work as a team
train using tablets or computer
ability to work in a fast paced environment
any other duty or responsibility that management may deem necessary
assisting with opening and closing duties including, but not limited to, restocking the bar with all necessary items, cleaning the bar, mopping, etc.
ensuring the bar is always well stocked
changing kegs, checking taps, and appliances to confirm they are working and in good repair