
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
health care
Vision
dental plan
Flexible spending account
disability plans
Life insurance
Paid vacation
Paid Time Off
Holidays
Retirement Saving Plan
Job Description
Scandinavian Tobacco Group is renowned for being a global leader in the tobacco industry, offering a world-class working environment that fosters collaboration and pride in the products it creates. Situated in Jacksonville, Florida, their team is dedicated to crafting an exceptional customer experience within their hospitality sector. The company represents a blend of tradition and innovation, serving a diverse clientele who appreciate quality and superior service. Working for this esteemed brand means being part of a vibrant community of professionals who are passionate about their craft and committed to excellence. The employment opportunity is for a Bar Associate position, which is a bartending and serving role within the company’s hospitality team. This is a full-time opportunity where employees are expected to be at least 21 years of age to comply with legal regulations related to alcohol service. The Bar Associate will thrive in an open and dynamic environment that values initiative, imagination, and a deep commitment to customer satisfaction. The role offers exposure to multiple facets of the business, including sales, merchandise presentation, in-store events, customer service, and various operational functions within the store location. Employees will learn and grow professionally by engaging in hands-on experience that sharpens their social skills and enhances their ability to interact meaningfully with customers. Crucial to this position is the emphasis on creating the perfect customer experience, requiring the ability to engage and anticipate guest needs effectively. Bar Associates are expected to have a thorough knowledge of alcoholic and non-alcoholic beverages, preparation methods, beverage menus, and current promotions. Responsibility includes not only the service of drinks but also performing duties such as stocking, prepping bar condiments, maintaining cleanliness, and ensuring compliance with safety, sanitation, and liquor laws. The role is physically demanding, requiring the ability to lift substantial weight, stand or walk significant distances, and perform repetitive movements such as bending and lifting. The environment may include exposure to cigar smoke and loud music, requiring adaptability and adherence to safety standards. Successful candidates will demonstrate excellent time management, communication, and customer service capabilities, always adhering to company brand standards and operational procedures. The company also emphasizes teamwork, respect, punctuality, and professional behavior as essential factors for success. As a Bar Associate at Scandinavian Tobacco Group, you will be part of a respected and hardworking team, contributing to a distinguished brand while enjoying professional development and career growth opportunities. This role offers a competitive compensation package combined with a generous benefits program, ensuring that employees are well-supported both in and out of the workplace.
Job Requirements
- Must be 21 years of age to apply
- high school diploma or GED
- minimum 3 years Bar/Restaurant Industry experience, 2 years solely bartending
- up-to-date state regulated alcohol serving certification and food handlers certification
- strong interpersonal communication skills
- ability to walk, stand and occasionally carry heavy items in a fast-paced, stressful environment
- ability to work in a cigar friendly, smoking environment
- ability to climb stepladders and restock merchandise shelving
- ability to work flexible shifts
- able to operate a point-of-sale system
- must pass criminal background check
Job Qualifications
- High school diploma or GED
- minimum 3 years Bar/Restaurant Industry experience, 2 years solely bartending
- extensive craft beer knowledge
- solid spirit and wine profile knowledge
- strong team attitude
- flair experience a plus
- up-to-date state regulated alcohol serving certification and food handlers certification
- strong interpersonal communication skills
- ability to walk, stand and occasionally carry heavy items in a fast-paced, stressful environment
- ability to work in a cigar friendly, smoking environment
- ability to climb stepladders and restock merchandise shelving
- ability to work flexible shifts
- able to operate a point-of-sale system
- must pass criminal background check
Job Duties
- Promptly welcome and greet guests
- take beverage orders
- deliver ordered items in a timely manner
- check identification of guests to verify age for purchase of alcohol
- engage and interact with customers, be attentive to guests and anticipate their needs and requests
- demonstrate strong knowledge of alcoholic and non-alcoholic beverages and method of preparation
- thorough knowledge of beverage products, menus, and promotions
- market, sell, and serve all menu items
- act as bus person when needed, maintain a clean and organized bar and lounge area
- receive and serve beverage orders, while providing excellent customer service
- comply with all safety and sanitation ordinances
- comply with all state liquor laws and regulations
- complete side work which includes stocking, prepping fruit and garnishes for the bar, set up speed wells and bar sinks for service
- stock areas with clean glassware, silverware and grab and go paper and plastic products, straws, beverage napkins etc
- help to keep the bathrooms stocked throughout and at the end of a shift
- replace empty kegs when necessary
- respond to the needs and requests of the guests
- report on all unsafe conditions immediately to management
- complete other duties as assigned by supervisor to include cross-training
- regular and reliable attendance and punctuality are essential functions of this position
- treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job
- responsible service of alcohol, know when it is necessary to stop serving a guest
- handle guest complaints quickly and quietly, know when to involve supervisor
- be willing to help other team members as need arises
- must be flexible to work any shift, including weekends and holidays
- all other duties assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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