
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
comprehensive health care
Vision Insurance
Dental Insurance
Flexible spending account
disability plans
Basic and supplemental life insurance
Additional supplemental benefits
Paid vacation
paid time off (PTO)
Holidays
401(k) retirement saving plan with company match
Job Description
Cigars International, a part of the Scandinavian Tobacco Group, is a leading company in the retail and wholesale of premium cigars, tobacco products, and accessories. Established in Bridgeville, Pennsylvania, the company is renowned for its commitment to quality, exceptional customer service, and a diverse product portfolio that caters to cigar aficionados and casual smokers alike. Cigars International operates with a global mindset, embracing a multicultural workforce and fostering an inclusive and dynamic work environment. Their dedication to excellence is reflected not only in their products but also in the supportive and collaborative workplace culture they have built over the years.
The role of Bar Associate (Bartender) at Cigars International is a unique opportunity to be part of an innovative hospitality team that excels in delivering high-quality customer experiences. This position requires someone who brings passion, initiative, and creativity to a fast-paced, engaging environment. The Bar Associate will be responsible for a wide range of duties, including taking and delivering beverage orders, ensuring compliance with safety and alcohol service regulations, maintaining cleanliness and organization of the bar area, and providing superior customer interaction to enhance the guest experience. Working at Cigars International means gaining valuable experience in sales, merchandise presentation, in-store events, and other operational functions within the store.
This position is essential in upholding the brand’s standard of excellence, with a focus on prompt and courteous service, beverage expertise, and strong communication skills. The Bar Associate role is crucial to creating a welcoming atmosphere in an environment that may include cigar smoke and background noise, requiring individuals who can remain professional and attentive. Candidates must be at least 21 years old and hold relevant certifications such as State regulated Alcohol Serving Certification and Food Handlers Certification. They should demonstrate extensive knowledge of craft beers, spirits, and wines and have the ability to operate point-of-sale systems effectively.
Additionally, this role demands physical stamina and flexibility, including the ability to lift and carry heavy items, stand or walk for extended periods, and work flexible shifts including weekends and holidays. The Bar Associate is expected to work well within a team, handle guest complaints delicately, and maintain strict adherence to safety and sanitation standards. This role offers a comprehensive compensation package along with generous benefits such as health care, vision, dental plans, paid vacations, and a retirement saving plan with company match. Working for a world-class brand like Cigars International means being part of a company that values respect, productivity, teamwork, and continuous improvement, making this an exciting and rewarding career opportunity.
The role of Bar Associate (Bartender) at Cigars International is a unique opportunity to be part of an innovative hospitality team that excels in delivering high-quality customer experiences. This position requires someone who brings passion, initiative, and creativity to a fast-paced, engaging environment. The Bar Associate will be responsible for a wide range of duties, including taking and delivering beverage orders, ensuring compliance with safety and alcohol service regulations, maintaining cleanliness and organization of the bar area, and providing superior customer interaction to enhance the guest experience. Working at Cigars International means gaining valuable experience in sales, merchandise presentation, in-store events, and other operational functions within the store.
This position is essential in upholding the brand’s standard of excellence, with a focus on prompt and courteous service, beverage expertise, and strong communication skills. The Bar Associate role is crucial to creating a welcoming atmosphere in an environment that may include cigar smoke and background noise, requiring individuals who can remain professional and attentive. Candidates must be at least 21 years old and hold relevant certifications such as State regulated Alcohol Serving Certification and Food Handlers Certification. They should demonstrate extensive knowledge of craft beers, spirits, and wines and have the ability to operate point-of-sale systems effectively.
Additionally, this role demands physical stamina and flexibility, including the ability to lift and carry heavy items, stand or walk for extended periods, and work flexible shifts including weekends and holidays. The Bar Associate is expected to work well within a team, handle guest complaints delicately, and maintain strict adherence to safety and sanitation standards. This role offers a comprehensive compensation package along with generous benefits such as health care, vision, dental plans, paid vacations, and a retirement saving plan with company match. Working for a world-class brand like Cigars International means being part of a company that values respect, productivity, teamwork, and continuous improvement, making this an exciting and rewarding career opportunity.
Job Requirements
- Must be 21 years of age to apply
- High school diploma or GED
- Minimum 3 years bar/restaurant industry experience
- Minimum 2 years bartending experience
- Extensive craft beer knowledge
- Solid spirit and wine profile knowledge
- Strong team attitude
- Up-to-date State regulated Alcohol Serving Certification
- Food Handlers Certification
- Strong interpersonal communication skills
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment
- Ability to work in a cigar friendly, smoking environment
- Ability to climb stepladders and restock merchandise shelving
- Ability to work flexible shifts including weekends and holidays
- Able to operate a point-of-sale system
- Must pass criminal background check
Job Qualifications
- High school diploma or GED
- Minimum 3 years bar/restaurant industry experience
- Minimum 2 years bartending experience
- Extensive craft beer knowledge
- Solid spirit and wine profile knowledge
- Strong team attitude
- Flair experience a plus
- Up-to-date State regulated Alcohol Serving Certification
- Food Handlers Certification
- Strong interpersonal communication skills
- Ability to walk, stand and occasionally carry heavy items in fast-paced, stressful environment
- Ability to work in cigar friendly, smoking environment
- Ability to climb stepladders and restock merchandise shelving
- Ability to work flexible shifts
- Able to operate a Point-of-Sale system
- Must pass criminal background check
Job Duties
- Promptly welcome and greet guests
- Take beverage orders
- Deliver ordered items in a timely manner
- Check identification of guests to verify age for purchase of alcohol
- Engage and interact with customers, be attentive to guests and anticipate their needs and requests
- Demonstrate strong knowledge of alcoholic and non-alcoholic beverages, and method of preparation
- Thorough knowledge of beverage products, menus, and promotions
- Market, sell, and serve all menu items
- Act as bus person when needed, maintain a clean and organized bar and lounge area
- Receive and serve beverage orders, while providing excellent customer service
- Comply with all safety and sanitation ordinances
- Comply with all state liquor laws and regulations
- Complete side work which includes stocking, prepping fruit and garnishes for the bar, set up speed wells and bar sinks for service
- Stock areas with clean, glassware, silverware and grab and go paper and plastic products, straws, beverage napkins etc
- Help to keep the bathrooms stocked throughout and at the end of a shift
- Replace empty kegs when necessary
- Respond to the needs and requests of the guests
- Report on all unsafe conditions immediately to Management
- Complete other duties as assigned by supervisor to include cross-training
- Regular and reliable attendance and punctuality are essential functions of this position
- Treat others with respect and behave in a manner that is positive, productive and encourages teamwork at all times
- Responsible service of alcohol
- Know when it is necessary to stop serving a guest
- Handle guest complaints quickly and quietly
- Know when to involve supervisor
- Be willing to help other Team Members as need arises
- Must be flexible to work any shift, including weekends and holidays
- All other duties assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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