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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Wagamama is a dynamic and renowned Pan-Asian restaurant chain known for blending tradition with modern flavors to provide exceptional dining experiences. The company is built on a philosophy that emphasizes continuous improvement and growth, both in terms of the food served and the working environment for its employees. At Wagamama, every dish is crafted with care and passion, reflecting a commitment to quality, creativity, and customer satisfaction. The brand stands out for its distinctive approach to hospitality, innovation, and community, fostering an inclusive and engaging workplace where each team member is valued and encouraged to grow professionally and personally.
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Job Requirements
- Ability to stand and walk for extended periods (potentially 10+ hours)
- ability to lift and carry up to 25-40 lbs as needed
- availability to work days, nights, weekends, and holidays in a fast-paced environment
- depending on business needs, requires up to 55 hours per week
- potential of 5% travel
Job Qualifications
- 2-5+ years of restaurant management experience, including bar oversight
- strong knowledge of bar operations, beverage programs, and responsible alcohol service
- demonstrated leadership and team development skills
- financial acumen with experience managing labor and beverage cost controls
- speak and understand english
- strong communication, problem-solving, and organizational skills
Job Duties
- Lead the dining room and bar to deliver consistent festivalop service with wagamama standards
- engage with guests, manage feedback, and resolve issues promptly
- monitor service flow and pacing to optimize guest experience and table turns
- ensure service standards are consistently followed at every touchpoint
- oversee all bar operations, including cleanliness, organization, and execution
- ensure accurate recipes, proper presentation, and consistent portioning
- train and develop bartenders on cocktails, beer, wine, sake, and juice offerings
- support team upselling through strong knowledge of beverage pairings
- monitor alcohol service to ensure legal and responsible service practices
- manage bar inventory, ordering, costs and vendor relationships
- track comps, discounts, voids, spills and bar reporting to ensure accuracy and accountability
- recruit, hire, train, and coach front of house staff
- set performance expectations, provide regular feedback and corrective action
- lead pre shift meetings to communicate priorities, menu updates, and beverage features
- promote a culture of teamwork, accountability, and guest first service
- oversee daily front of house operations including seating flow and reservations
- ensure staffing levels meet forecasted business needs across dining room and bar
- coordinate with kitchen leadership to maintain pacing and resolve service bottlenecks
- support menu knowledge, allergen awareness, and proper service styles across the team
- may perform other duties as needed to support restaurant operations
- manage labor to budget through scheduling and shift oversight
- drive revenue through strong service standards, upselling, and beverage program execution
- support cost control by monitoring comps, voids, discounts, and beverage waste
- ensure compliance with health, safety, sanitation, and alcohol regulations
- ensure the front of house and bar are clean, organized, and inspection ready
- enforce company policies, procedures, and local state labor laws
- sanitation and food safety certification, local state laws
- assist with schedules, payroll, and operational reporting
- track key performance indicators such as sales, labor %, beverage cost %, and guest satisfaction
- oversee front of house and bar inventory and ordering needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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