Job Overview
Compensation
Salary
Range $55,000.00 - $75,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
performance bonuses
Job Description
Wagamama is an innovative Pan-Asian restaurant brand renowned for delivering a unique dining experience inspired by the flavors and traditions of Asia. Established as a leader in the fast-casual dining space, Wagamama prides itself on its contemporary menu, exceptional service, and vibrant atmosphere. With numerous locations worldwide, the company has built a loyal customer base that appreciates quality food and memorable guest experiences. The restaurant’s philosophy centers on simplicity, health-conscious choices, and communal dining, which creates an inviting environment for guests and employees alike.
Located in Niagara Falls, NY, Wagamama is seeking a dedicated Bar + Service Manager to oversee the guest-facing operations and manage the bar program within this dynamic restaurant. This role is pivotal in ensuring the delivery of exceptional service standards and maintaining a high-quality beverage program that aligns with the brand’s innovative and contemporary dining experience. As a Bar + Service Manager, you will be responsible for leading, motivating, and developing a talented team of front-of-house staff to uphold Wagamama's reputation for excellence and drive continuous improvement in all aspects of service.
The Bar + Service Manager role is designed for a hands-on leader who thrives in a fast-paced environment and is passionate about creating outstanding customer experiences. The position requires someone with a strong knowledge of beverage programs, including cocktail creation, wine selection, and inventory management, as well as excellent leadership skills to coach and manage the team. Your expertise will be critical in maintaining beverage standards that complement the Pan-Asian inspired menu, ensuring that guests enjoy not only exceptional food but also expertly crafted drinks.
This full-time role offers an opportunity to be part of a forward-thinking team where innovation and quality are prioritized. Candidates with 2-5 years of management experience in the hospitality industry, especially within beverage program management, will find this a rewarding career step. By joining Wagamama, you become part of a community committed to continuous growth and excellence, where your leadership and operational skills contribute directly to the overall success of the restaurant.
Located in Niagara Falls, NY, Wagamama is seeking a dedicated Bar + Service Manager to oversee the guest-facing operations and manage the bar program within this dynamic restaurant. This role is pivotal in ensuring the delivery of exceptional service standards and maintaining a high-quality beverage program that aligns with the brand’s innovative and contemporary dining experience. As a Bar + Service Manager, you will be responsible for leading, motivating, and developing a talented team of front-of-house staff to uphold Wagamama's reputation for excellence and drive continuous improvement in all aspects of service.
The Bar + Service Manager role is designed for a hands-on leader who thrives in a fast-paced environment and is passionate about creating outstanding customer experiences. The position requires someone with a strong knowledge of beverage programs, including cocktail creation, wine selection, and inventory management, as well as excellent leadership skills to coach and manage the team. Your expertise will be critical in maintaining beverage standards that complement the Pan-Asian inspired menu, ensuring that guests enjoy not only exceptional food but also expertly crafted drinks.
This full-time role offers an opportunity to be part of a forward-thinking team where innovation and quality are prioritized. Candidates with 2-5 years of management experience in the hospitality industry, especially within beverage program management, will find this a rewarding career step. By joining Wagamama, you become part of a community committed to continuous growth and excellence, where your leadership and operational skills contribute directly to the overall success of the restaurant.
Job Requirements
- High school diploma or equivalent
- 2-5 years of relevant management experience
- knowledge of bar and beverage operations
- excellent leadership abilities
- strong interpersonal skills
- ability to work flexible hours including nights and weekends
Job Qualifications
- 2-5 years of management experience in hospitality
- strong knowledge of beverage programs
- excellent leadership and team management skills
- experience in inventory and budget management
- ability to train and develop staff
- strong communication and customer service skills
Job Duties
- Oversee guest-facing operations to ensure exceptional service
- manage the bar program including cocktail creation and beverage standards
- lead and motivate the front-of-house team
- maintain inventory and order supplies
- train staff on beverage knowledge and service protocols
- handle customer inquiries and resolve issues
- implement continuous improvement initiatives in service delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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