Bar & Bistro Part time Bartender/Server

Jersey City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) retirement plan

Professional development opportunities

flexible scheduling

Job Description

Canopy by Hilton is a dynamic and vibrant lifestyle hotel brand that prides itself on fostering a culture defined by genuine hospitality, positive interactions, and a commitment to delivering exceptional guest experiences. Founded on the philosophy encapsulated in the 'Positively Yours' culture, Canopy by Hilton is much more than a slogan; it represents the core attitude and approach the team members bring to their work daily. As a renowned part of the Hilton portfolio, Canopy hotels blend local culture with modern amenities to offer guests immersive and welcoming stays that reflect the neighborhoods in which they reside. The Canopy Jersey City Arts District location is an exciting new addition to this growing brand, perfectly situated to embody the artistic and energetic vibe of its surroundings while maintaining the highest standards of hospitality that guests expect from Hilton.

The role of a Bartender/Server at Canopy by Hilton Jersey City Arts District is a pivotal and rewarding position designed for individuals who are passionate about hospitality and eager to contribute to creating memorable guest experiences. Reporting directly to the Assistant Food & Drink Manager, this position demands a person who can seamlessly blend serving skills with bartending expertise. The Bartender/Server is responsible for ensuring that all guests receive prompt, friendly, and professional service within the Canopy Bar & Bistro, a stylish and inviting food and beverage outlet within the hotel. The successful candidate will take orders, serve food and drinks, and maintain impeccable service standards aligned with Canopy’s Positive Stay Promise.

This role is ideal for those who thrive in fast-paced environments and enjoy interacting with guests, helping to create a welcoming atmosphere that encourages repeat business. With a focus on teamwork, attention to detail, and a passion for delivering high-quality hospitality, the Bartender/Server will contribute significantly to the overall guest satisfaction and reputation of the hotel. Duties will range from greeting and informing guests about menu options and daily specials, to managing the bar operations, including mixing cocktails and ensuring compliance with all legal and safety standards related to alcohol service.

Additionally, this position requires open availability, as the hospitality industry often demands flexibility, especially in weekends and evenings. Besides serving duties, the role also involves assisting with inventory management, maintaining cleanliness in service areas, and providing local recommendations to guests, enriching their stay with personalized touches. This comprehensive exposure offers a fantastic opportunity for growth within the hospitality field and an entry point into one of the world's most respected hotel brands.

At Canopy by Hilton, employee well-being and professional development are integral to the work culture. Aspiring team members can expect a supportive environment that encourages learning, innovation, and positive interpersonal relationships. Working in the Canopy Bar & Bistro offers a dynamic setting that emphasizes both individual contribution and collective success, making it a fulfilling career choice for hospitality enthusiasts committed to excellence and guest-centric service.

Job Requirements

High school diploma or equivalent preferred
Previous serving or bartending experience required
Excellent oral communication skills required
Positive interpersonal skills required
Ability to work flexible hours including evenings, weekends, and holidays
Must be of legal age to serve alcohol
Ability to stand for long periods and perform physical tasks such as lifting and stooping
Basic familiarity with food preparation and safety standards
Compliance with all food and beverage regulations
Ability to handle cash responsibly

Job Qualifications

High school diploma or equivalent preferred
Previous serving and bartending experience required
Excellent oral communication skills required
Positive interpersonal skills required
Familiarity with basic cooking skills
Knowledge of food and beverage products, menus, and promotions
Ability to sell or influence others through upselling and suggestive selling
Strong customer service orientation
Ability to handle cash and complete financial transactions accurately
Ability to work in a fast-paced and team-oriented environment

Job Duties

Greet guests and present them with the menu
Inform guests about the special items for the day and menu changes if any
Suggest food and beverages to the guest and offer upsell options
Take food and beverage orders from the guest on the order taking pads or on the handheld point of sale (POS) system
Obtain revenues, issue receipts, accept payments, return the change
Perform basic cleaning tasks as needed or directed by supervisor
Fill in for absent staff as needed
Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food e.g.: No garlic, less spicy, without egg etc.
Communicate to the guest and provide assistance with their queries
Coordinate with the kitchen staff and bar staff to ensure smooth operation and guest satisfaction
Serve food and beverage to the guest according to their order
Observe guests and ensure their satisfaction with the food and service
Promptly respond to guest with any additional request
Maintain proper dining experience, deliver items, fulfil customer needs, offer desserts and drinks, remove courses, replenish utensils, refill glasses
Prepare beverages when necessary for service to your customers table
Properly open and pour wine at the tableside
Adhere to grooming and appearance standards consistently
Understand and communicate products and services available at the hotel
Must have some familiarity with basic cooking skills
Assist with stocking and maintaining the restaurant par stock levels and side station
Assist other areas of the restaurant such as answering telephones and completing financial transactions
Print closing report and perform cash drops
Tally the credit card settlements for the day with the batch closing report
Close the shift on the POS terminal
Interact with customers, take orders for drinks and snacks
Plan and present bar menu
Check identification of the guest to make sure they meet age requirements for purchase of alcohol products
Mix ingredients to prepare cocktails and other drinks as ordered and in compliance with hotel standard drink recipes
Serve food, liquor, wine and beer to guests
Arrange bottles and glasses to make attractive displays
Assess customers’ needs and preferences and make recommendations accordingly
Ability to sell or influence others for up selling and suggestive selling
Serve customers in a friendly and helpful manner
Keep the bar counter and work area neat and clean at all times
Provide guidance to guests on local activities, dining options and general hotel and regional information
Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way
Demonstrate a thorough knowledge of food and beverage products, menus, and promotions
Handle and move objects, such as glasses and bottles, using hands and arms
Clean up after customers and clean work area
Wash glassware and utensils after each use
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required
Perform physical activities such as lifting and stooping
Maintain liquor inventory and consumption
Collect payment for drinks served and balance all receipts
Handle an assigned house bank and follow all cash handling procedures as per hotel standard
Prepare inventory or purchase requisitions as needed to replenish supplies
Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Perform other duties as and when assigned by the hotel management