Bar & Beverage Manager

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $100,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Employee wellness programs

MOstay complimentary hotel stays

Job Description

Mandarin Oriental New York is a prestigious luxury hotel renowned for its exquisite blend of modern design and stylish oriental flair. Situated in the heart of Manhattan, this award-winning establishment offers 244 elegant guestrooms and suites with breathtaking views of Central Park and the iconic New York skyline. As a distinguished member of the Mandarin Oriental Hotel Group, the property exemplifies legendary service inspired by Asian heritage, combined with cutting-edge luxury experiences. The hotel features a range of top-tier amenities, including the MO Lounge, all-day dining venues overlooking Central Park, a 14,500 square-foot Five-Star spa, a state-of-the-art fitness center with a 75-foot lap pool, and premium meeting and event spaces such as a pillar-less ballroom with panoramic windows.

We are currently seeking a dedicated Bar/Beverage Manager to join our elite Food and Beverage team at Mandarin Oriental New York. This pivotal role demands an individual with deep knowledge and passion for craft beverages who thrives in a dynamic, team-oriented environment that values integrity, respect, and responsibility. The Bar/Beverage Manager is entrusted with the overall daily operation and strategic vision of the bar, ensuring an exceptional dining environment and guest experience that aligns with our Mission Statement and legendary quality standards.

The successful candidate will lead and support a professional team of bartenders and servers, overseeing training, evaluations, scheduling, and maintaining impeccable service standards. Administrative responsibilities including payroll management, inventory control, and ordering supplies are integral to the role. The manager also ensures the bar’s cleanliness, appropriate staffing levels, and constant development of the team through continuous training programs. Additionally, this leadership position involves coordinating food and beverage services for special events, managing guest relations, and maintaining up-to-date beverage offerings.

Beyond day-to-day operations, the Bar/Beverage Manager plays a critical role in budget development, forecasting, and pacing reports, while ensuring compliance with safety regulations, liquor laws, and company policies. The role demands excellent communication skills, attention to detail, organizational acumen, and the ability to operate under pressure while maintaining a spirited and guest-focused atmosphere. This position offers a competitive annual salary ranging from $80,000 to $100,000 along with an attractive benefits package, including health, dental, vision coverage, and 401(k) plans.

At Mandarin Oriental New York, we are committed to your professional growth and well-being. Our colleagues benefit from unique learning and development programs tailored to career advancement, a global MOstay program offering complimentary and discounted hotel stays, comprehensive health and wellness initiatives, and retirement plans designed to recognize long-term commitment. If you are passionate about exceptional service, craft beverages, and leadership in a luxury hospitality setting, we invite you to join our team and become a fan of the exceptional.

Job Requirements

minimum three years experience in similar position preferably in luxury environment
proficiency in reading writing and oral english
willingness to work flexible schedules including holidays
ability to operate bar equipment
ability to handle physical demands such as moving equipment up to 50 pounds
ability to stand for 8 to 10 hours daily
openness to job demands and completing diverse tasks
excellent guest interaction skills
capacity to manage multiple tasks at once
strong organizational skills
commitment to guest satisfaction and detailed request handling
excellent attention to detail

Job Qualifications

minimum three years experience in similar position preferably in luxury environment
proficiency in reading writing and speaking english
excellent communication and organizational skills
in-depth knowledge of wine and beverages
ability to handle multiple tasks simultaneously
strong guest service orientation
ability to work varied hours and flexible schedule
ability to stand for extended periods
capability to work under pressure gracefully
exceptional attention to detail and extensive service knowledge

Job Duties

support companys philosophy and culture through daily use of pillars of legendary quality experiences to ensure guest satisfaction and mission achievement
maintain and update beverage offerings at bar and lounge
provide leadership and support for bartenders and servers
train evaluate and schedule bartenders and servers
perform administrative duties including scheduling payroll inventory and ordering
supervise maintenance and cleanliness of bar
manage proper staffing and supplies levels
conduct daily pre-shift communications and chair monthly departmental meetings
ensure bar service standards and guest satisfaction by visiting guest tables
manage coach and counsel colleagues including disciplinary procedures
liaise with guest relations and front office for guest information
coordinate service aspects including food and beverage requirements event timing special requests and billing
report suspicious activities and unsafe conditions
follow laws and guidelines for beverage service
provide guidance for emergency situations
utilize reservation and POS systems
ensure accuracy and presentation of menus
assist with check reconciliation and ensure honest settlements
develop budget pace report and forecast
monitor payroll and approve departmental staff actions
attend food and beverage meetings
update menus and revise department standards and procedures