Banquets Server - On-Call

JW Marriott Chicago, located at 151 W Adams St in Chicago, Illinois, is a part of Marriott International's luxury portfolio, renowned for its commitment to exceptional hospitality and sophisticated guest experiences. With over 100 properties worldwide, JW Marriott represents a brand synonymous with luxury, comfort, and elegance, fostering a welcoming environment where associates are valued and encouraged to grow personally and professionally. As a luxury hotel, JW Marriott focuses on delivering impeccable service and creating memorable stays for every guest while upholding the legacy of the company’s founder, J. Willard Marriott. The hotel prides itself on a culture of inclusiveness, innovation, and dedication to the holistic well-being of both guests and employees. As a member of the Marriott International family, JW Marriott offers promising career opportunities within a supportive and dynamic global team. Their mission centers around creating the best experiences for associates and guests alike, encouraging a collaborative environment where diversity of backgrounds and talents is celebrated.

The position of Banquet Server at JW Marriott Chicago is a part-time, non-management role within their Food and Beverage & Culinary team. This role is pivotal in ensuring guests receive outstanding banquet services. The hourly pay ranges from $9.47 to $12.62 and includes eligibility for tips as well as service charge compensation, with training and paid time off at a rate of $20.45 per hour. The Banquet Server is responsible for preparing food and beverage stations as outlined in the Banquet Event Order, including setups for coffee breaks, carts, buffets, dessert tables, and cordial stations. The server must manage food presentation and replenishment to maintain freshness and consistency throughout the event, accommodate special dietary requests, allergies, and special meal requirements by communicating promptly with the kitchen, and ensure that service areas uphold cleanliness and sanitation standards.

The role also involves clearing dishes promptly and efficiently, bussing tables, monitoring and maintaining adequate supplies of tableware, and assisting guests courteously, including those with disabilities. Physical demands include the ability to lift and maneuver items weighing up to 50 pounds independently and more with assistance, as well as the ability to stand, walk, or sit for extended durations during work shifts. As a representative of JW Marriott, the Banquet Server plays a key role in embodying the brand’s commitment to exceptional hospitality by greeting and acknowledging guests professionally, supporting team goals, and adhering to all safety and security policies. The position offers comprehensive benefits such as health care, retirement plans, paid time off including sick leave, life insurance, disability coverage, and wellness programs. JW Marriott values associates as the cornerstone of their service excellence, providing continuous training, development, and recognition programs to empower employees to achieve their best in a luxury hospitality environment.