Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Exact $16.90
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Benefits

discounts
Learning and development opportunities
recognition programs
wellness programs
Motivating management
teamwork environment

Job Description

The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is a globally recognized luxury hotel brand renowned for its exceptional service and commitment to creating memorable guest experiences. As part of Marriott International’s portfolio, The Ritz-Carlton proudly upholds the highest standards of hospitality and luxury, operating over 100 award-winning hotels worldwide. This prestigious establishment is dedicated to fostering a diverse and inclusive work environment where employees from all backgrounds are empowered to succeed and grow professionally. Known as 'ladies and gentlemen serving ladies and gentlemen,' The Ritz-Carlton emphasizes a culture of respect, creativity, kindness, and compassion, aiming to exceed guest expectations every day.

The role offered is a Part-Time Non-Management position in the Food and Beverage & Culinary category with an hourly pay rate of $16.90. This position is based in Dana Point, California, and requires onsite presence at the hotel. The role is designed for individuals passionate about food and beverage service and customer interaction, specifically supporting banquet operations. As a banquet server at The Ritz-Carlton, you will play a crucial role in delivering a seamless and luxurious dining experience during events and functions. Your responsibilities will include preparing coffee breaks, stocking carts and stations with necessary supplies, organizing tables, buffet stations, and service carts, and ensuring clean and aesthetically pleasing presentation throughout the service areas.

Working at The Ritz-Carlton is more than just a job; it is an opportunity to be part of a prestigious global family that values teamwork and professional development. Employees are supported through various employee programs including learning and development opportunities, wellness programs, recognition initiatives, and generous discounts on hotel rooms, gifts, food, and beverages. This position requires physical capability to move and lift up to 25 pounds, as well as to stand or walk for extended periods, always maintaining a polished professional appearance with a clean uniform.

Joining The Ritz-Carlton means embracing the brand's 'Gold Standards,' which guide employees in delivering exceptional, personalized service every day. These standards include the employee promise, credo, values of service, and the commitment to make each day better than the last. You will be part of a well-coordinated service team, dedicated to making every event immaculate and impressing guests with attentive, personalized hospitality.

As a member of The Ritz-Carlton staff, you will gain invaluable experience in high-end hospitality service and have opportunities to grow through exposure to diverse cultures and global perspectives. This role is ideal for individuals with a positive attitude, strong conversational skills, teamwork orientation, and a genuine passion for making people feel at home. Previous banquet service experience is advantageous but not mandatory. The Ritz-Carlton fosters a safe, respectful, and empowering workplace where every associate can thrive and be proud of their contribution to creating unforgettable guest moments.

Job Requirements

  • Ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • maintain a professional appearance with a clean uniform
  • complete safety training and certification prior to employment

Job Qualifications

  • High school diploma or general educational development certificate (GED)
  • less than one year of related work experience preferred
  • good conversational skills and team orientation
  • positive attitude and outgoing personality
  • prior banquet service experience considered a great advantage

Job Duties

  • Prepare coffee breaks and stock carts and stations with necessary supplies
  • organize tables, action stations, buffets, and service carts
  • communicate special requests or additional food requirements to the kitchen
  • ensure timely removal of plates and crumbs
  • monitor presentation of dishware to allow guest access
  • supervise cleaning and proper sanitization of tables, stations, and service areas

Job Criteria

Experience

No experience required


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