Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $17.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Cottonwood Hotel is a distinguished boutique hotel located in Omaha's lively Blackstone District, an area celebrated for its rich history and cultural vibrancy. Formerly known as the historic Blackstone Hotel, The Cottonwood has transformed into a contemporary icon that expertly blends timeless elegance with modern style and top-tier amenities. The hotel is renowned for its stylish charm, state-of-the-art facilities, and an unwavering commitment to exceptional service that sets new standards within the hospitality industry. This unique property not only serves as a tribute to the city's heritage but also stands as a fresh and dynamic destination for travelers and locals alike. The Cottonwood prides itself on fostering a community-driven environment where every team member contributes to creating memorable experiences for guests. The hotel is part of the Davidson Hospitality Group, an award-winning full-service hospitality management company. Davidson Hospitality oversees an array of hotels, restaurants, and entertainment venues across the United States and partners with globally recognized brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Davidson's entrepreneurial management style combines the personal touch of a small company with the extensive expertise of a larger organization, supporting the legacy of delivering immense value to both guests and team members.

Joining The Cottonwood means becoming part of an uplifting and collaborative culture that values creativity, personal growth, and shared success. The hotel emphasizes a personalized approach to hospitality, ensuring that every interaction with guests is warm, genuine, and memorable. Employees are encouraged to contribute ideas and take pride in their work, knowing that their efforts directly impact guest satisfaction and the hotel's reputation. The role of Banquet Server at The Cottonwood is critical in delivering exceptional service during a variety of special events such as weddings, conferences, and celebrations. Banquet Servers are responsible for providing friendly, professional, and efficient food and beverage service, maintaining a clean and organized banquet area, and anticipating guest needs to contribute to a seamless flow of events. This position offers an exciting opportunity for hospitality professionals who thrive in dynamic, fast-paced environments and who are passionate about creating outstanding guest experiences. By becoming a part of The Cottonwood team, individuals not only embark on a rewarding career path but also join a community that genuinely supports and appreciates their contributions. Moreover, employees benefit from Davidson Hospitality's comprehensive benefits package which emphasizes wellness, personal development, and work-life balance, ensuring that team members feel valued and empowered to excel in their roles.

Job Requirements

  • food/beverage service worker permit, where applicable
  • six months to one year serving experience preferred
  • ability to work in a fast-paced environment
  • strong attention to detail and ability to multitask
  • excellent communication and customer service skills
  • read, write and speak English fluently
  • meet minimum age requirement of jurisdiction
  • ability to stand for long periods of time and lift up to 25 pounds

Job Qualifications

  • food/beverage service worker permit, where applicable
  • six months to one year serving experience preferred
  • excellent communication and customer service skills
  • ability to read, write and speak English fluently
  • strong attention to detail and ability to multitask

Job Duties

  • deliver exceptional customer service with a smile and positive attitude
  • serve food and beverages to guests in a professional and timely manner
  • clear tables, clean up after events, and ensure the banquet area is tidy
  • anticipate guest needs and provide proactive assistance throughout events
  • work collaboratively with the banquet team to ensure seamless event execution
  • follow food safety and sanitation standards to maintain a clean and safe environment
  • maintain a professional appearance and adhere to uniform guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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