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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $77,500.00
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
wellness benefits
Job Description
The Rainbow Room, an iconic New York City landmark since 1934, stands as a premier event venue known for hosting some of the city’s most prestigious celebrations and social gatherings. Perched atop Rockefeller Center, The Rainbow Room offers breathtaking panoramic views of Manhattan, and it epitomizes timeless elegance and luxury. Renowned for its exceptional service, historic significance, and stunning Art Deco design, it has become synonymous with extraordinary experiences in hospitality and event management. As part of the Tishman Speyer portfolio, The Rainbow Room is deeply committed to inclusivity, professional development, and excellence in its workforce. The venue attracts a... Show More
Job Requirements
- Minimum of 2 years of experience at a high-volume, high-end hospitality or event environment
- Strong knowledge of luxury banquet operations, catering, and service standards
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic database systems
- Fluent in English
- Excellent written and verbal communication skills, with the ability to interact effectively with guests, team members, and leadership
Job Qualifications
- Minimum of 2 years of experience at a high-volume, high-end hospitality or event environment
- Strong knowledge of luxury banquet operations, catering, and service standards
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic database systems
- Fluent in English
- Excellent written and verbal communication skills, with the ability to interact effectively with guests, team members, and leadership
- Experience using Tripleseat, Prismm, Toast, Angus, and Kronos HR is a plus
Job Duties
- Plan, coordinate, and oversee the setup and breakdown of tables, chairs, buffets, bars, and all event-related equipment
- Ensure all event spaces are prepared accurately, efficiently, and on schedule in accordance with operational requirements
- Maintain cleanliness, organization, and safety of all service areas, hallways, corridors, and storage spaces
- Report equipment deficiencies, maintenance needs, and safety concerns to engineering and respected departments in a timely manner
- Direct staffing operations including hiring, scheduling, supervision, payroll oversight, training, and development of Banquet House Attendants in alignment with company standards
- Implement and manage cost control initiatives including proper storage, maintenance, and lifecycle planning for departmental assets
- Conduct quarterly inventories of furniture, equipment, chemicals, paper goods, and other supplies
- Perform weekly linen inventories and reconcile invoices against purchase orders to ensure accuracy and proper billing
- Serve as the overnight point of contact for clients, planners, vendors, and VIP guests
- Communicate service needs and event readiness updates to banquets and catering teams
- Anticipate and resolve guest service issues to ensure a high-end guest experience
- Assist clients with personal items, event materials, and special requests
- Ensure all banquet rooms, public areas, corridors, restrooms, and service spaces are clean, organized, and event-ready
- Conduct daily inspections of front-of-house and back-of-house areas
- Identify, report, and follow up on maintenance and equipment issues with engineering and building services
- Coordinate deep-cleaning schedules including carpet care and specialty cleaning
- Maintain cleanliness and organization of storage rooms, uniform areas, and operational spaces
- Order, store, and manage linens and banquet equipment in alignment with established par levels
- Coordinate rental linen shipments, returns, and tracking
- Reconcile invoices against purchase orders to ensure billing accuracy
- Maintain accountability and control of all departmental assets and equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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