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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,170.00 - $106,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Relocation assistance
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
basic life insurance
Short term disability insurance
new child leave
Adoption assistance
Paid Time Off
vacation days
floating holidays
Paid holidays
Compassionate Leave
Jury duty leave
Paid sick and safe time
Extended illness days
Employee assistance program
free uniforms
Uniform cleaning
Discounted parking
Discounted rooms
Complimentary rooms
free colleague meals
Hyatt colleague discount
Tuition Reimbursement
ORCA Pass subsidy
Job Description
Hyatt Regency Seattle and Hyatt at Olive 8 are prestigious hotels recognized for delivering exceptional hospitality experiences in the heart of Seattle. As part of the global Hyatt Hotels Corporation, these properties pride themselves on their commitment to quality, service, and innovation, making them a preferred destination for business and leisure travelers alike. Hyatt has been acknowledged as a Great Place to Work in the U.S. for twelve consecutive years, emphasizing an inclusive and empowering work culture where employees are encouraged to bring their whole selves to work. This recognition reflects the hotels' dedication not only to guest satisfaction but... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage leadership preferred
- Strong understanding of banquet and event service operations
- Ability to work flexible hours including weekends, evenings, and holidays
- Physical ability to perform duties involving lifting and standing for extended periods
- Excellent communication and interpersonal skills
- Proficiency in computer applications related to event management
- Valid Food Handler's and MAST cards
- Ability to lead, motivate, and coach a diverse team
- Commitment to high standards of quality service and compliance with health regulations
Job Qualifications
- Previous food and beverage leadership experience preferred
- Strong beverage knowledge preferred
- Desire to satisfy the needs of others in a fast-paced environment
- Ability to work varying schedules including weekends, evenings, and holidays
- Committed to creating exceptional experiences for guests and colleagues
- Detail-oriented
- Strong communication skills
- Proficient in general computer knowledge
- Able to push, pull, and lift moderate to heavy weight consistently throughout shifts
- High energy with an entrepreneurial spirit
- Motivational leader and effective communicator
- Skilled developer and trainer
- Experienced in providing exceptional customer service
- Food Handler's and MAST cards required
Job Duties
- Support and manage the Event Services department while collaborating closely with hotel leadership and multiple departments
- Supervise, empower, lead, coach, and motivate teams including captains and banquet servers to achieve exceptional guest service and colleague engagement
- Review Banquet Event Orders to ensure thorough communication and understanding with guests and departments
- Support staffing and equipment needs assessment for events
- Coordinate and execute all events in partnership with Culinary, Stewarding, Event Planning, Sales, and Event Setup teams
- Maintain a high-energy, positive, and professional appearance at all times
- Develop innovative and creative décor for banquet function spaces
- Support short and long-term banquet functions in both front and back of house
- Uphold quality service standards through effective hiring, training, development, and continuous reinforcement
- Facilitate administrative tasks including payroll, reports, forecasts, point of sale procedures, inventory, and budget management for food and beverage functions
- Perform daily walkthroughs to ensure compliance with Department of Health regulations and Hyatt Corporate standards
- Develop ideas for special and holiday events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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