Banquets Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,100.00 - $58,900.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Tuition Reimbursement
Employee Discounts
relocation reimbursement

Job Description

Pyramid Global Hospitality is a premier hospitality management company known for its expansive portfolio of over 200 hotels and resorts, employing more than 18,000 associates across the United States, the Caribbean, and Europe. This globally recognized company operates through various divisions including Benchmark Resorts & Hotels, which manages distinctive independent properties, Axiom Hospitality, its European hotel management arm, and PYRAMIDWORKS, which offers integrated workplace and facilities management services. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality blends vast international presence with a committed, hands-on approach aimed at delivering exceptional service, operational excellence, and fostering long-term partnerships with clients and guests alike.

At Pyramid Global Hospitality, the core belief is that people are the heart of every operation. The company thrives on creating an inclusive environment where associates are respected, encouraged, and empowered to develop their careers. Every team member is offered opportunities to work alongside seasoned leaders, undertake significant stretch assignments, and gain invaluable exposure across a diverse portfolio of properties, brands, and geographic markets. Whether starting out in one’s hospitality career or advancing an established path, Pyramid provides pathways for learning, growth, and meaningful impact within the industry.

The Texas A&M Hotel and Conference Center, located in College Station, Texas, is proudly managed by Pyramid Global Hospitality. This 250-room venue serves as a hub for remarkable hospitality experiences, blending the warm spirit of Aggieland with world-class service. The property features 23 flexible meeting rooms and 35,000 square feet of meeting space, accommodating a variety of guests and events ranging from corporate meetings to large-scale conferences. The culture here is rooted in "Howdy Hospitality," emphasizing respect, positivity, integrity, dedication, and excellence — values that guide every interaction and set the standard for service excellence.

The Assistant Banquet Manager plays a crucial role in leading baccalaureate and offsite catered events, ensuring that all food and beverage service requirements, event setups, and guest experiences align with the highest standards. This position involves overseeing team members, implementing procedures, managing staff scheduling, and working closely with the Director of Food & Beverage to meet budgetary goals. The Assistant Banquet Manager is instrumental in maintaining the guest billing accuracy, capital plans for conference equipment, and ensuring uniform compliance. They also serve as a mentor and coach, conducting evaluations, career conversations, and fostering open communication across departments to ensure seamless event execution and impeccable service delivery.

Pyramid Global Hospitality offers a comprehensive compensation package for full-time employees at the Texas A&M Hotel and Conference Center, including competitive salaries ranging from $70,000 to $90,000 dependent on experience, incentive bonuses tied to annual performance, and relocation reimbursement up to $5,000. Employees gain access to significant benefits including medical, dental, and vision insurance, 401k plan with company match and immediate vesting, paid time off, tuition reimbursement, and extensive employee discounts across the company’s global properties. The culture within the company is vibrant and demanding, welcoming candidates committed to working flexible hours including weekends and special event dates such as football game days and graduations, capitalizing on the high-occupancy periods that drive the hospitality business.

Committed to diversity and inclusion, Pyramid Global Hospitality is an equal opportunity employer that values the unique contributions of each individual. The Assistant Banquet Manager position is designed for leaders who possess strong organizational skills, attention to detail, and a passion for delivering extraordinary guest experiences in fast-paced environments. This role offers the chance to be an integral part of a respected and award-winning hospitality organization where excellence and teamwork define the path forward.

Job Requirements

  • High school diploma or equivalent
  • Minimum four years of banquet and conference services experience
  • At least two years of supervisory experience
  • Strong interpersonal and leadership skills
  • Ability to work flexible hours including weekends and special events
  • Proficient computer skills
  • Ability to work in a fast-paced hospitality environment

Job Qualifications

  • High school graduate or equivalent
  • Degree or certification in hospitality preferred
  • Four years experience in Banquet and Conference Services in similar environments
  • Experience with offsite catering events
  • Two or more years managing a team of ten or more people
  • Strong organizational and communication skills
  • Attention to detail and top-notch customer service
  • Ability to maintain efficiency, focus, and professionalism in fast-paced environments
  • Basic computer skills including Microsoft Office, F&B and scheduling platforms, purchasing and receiving, and point of sale systems

Job Duties

  • Lead onsite and offsite banquet and catering events
  • Implement all policies and procedures within the Banquets and Conference Services team
  • Determine and schedule staffing levels to ensure maximum guest satisfaction per event and assess contract labor needs
  • Work with the Director of Food & Beverage to manage budgetary objectives and control expenditures
  • Interview and hire qualified team members
  • Execute and track coaching and counseling for team members
  • Conduct evaluations and maintain updated personnel files
  • Ensure accurate client billing to maximize revenue
  • Manage capital plans for conference equipment and expenditures
  • Supervise uniform compliance and conduct coaching conversations
  • Attend and schedule meetings including BEO and staff meetings
  • Maintain open communication within Banquets and other departments for successful event execution
  • Ensure cleanliness and orderliness of front and back of house areas
  • Coordinate assistance from engineering and culinary departments as needed
  • Manage liquor, beer, and wine orders for events
  • Collaborate with conference service team to ensure proper room setups
  • Work with captains and servers to maintain scheduled breaks according to hotel standards

Job Criteria

Experience

Mid Level (3-7 years)


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