Banquets Manager

Marriott International is a renowned global hospitality company known for its commitment to providing exceptional guest experiences through its diverse portfolio of brands. Among these, Renaissance Hotels stand out for their unique approach to hospitality, embracing the DNA of the neighborhoods they serve and encouraging guests to explore and immerse themselves in local cultures. With a reputation for excellence and a culture that celebrates diversity, inclusion, and innovation, Marriott International fosters an environment where associates can thrive and grow their careers. The company is dedicated to being an equal opportunity employer, valuing the unique backgrounds and perspectives of its workforce and promoting an inclusive workplace where every individual feels welcome and empowered.

Located in Boston, Massachusetts, the Renaissance Hotel is seeking a dynamic and experienced Banquets Manager to lead Food and Beverage operations at its hotel outlets. This full-time management position offers an annual salary range of $68,000 to $83,000, with eligibility for bonuses. The Banquets Manager will play a pivotal role in supervising daily food and beverage shift operations, ensuring compliance with all established policies, standards, and procedures. This role demands a balance of leadership and hands-on management, with responsibilities that include overseeing the quality of service to consistently meet and exceed customer expectations.

The successful candidate will be responsible for maintaining the operating budget and ensuring that all operational and legal standards are upheld. Planning and goal-setting are critical components of this position, requiring the development of specific objectives and strategies to prioritize, organize, and effectively accomplish daily work demands. Additionally, the Banquets Manager must foster a positive and productive work environment by encouraging cooperation, trust, and respect among team members.

Customer service is at the heart of this role, with the manager expected to deliver exceptional service that goes above and beyond to ensure guest satisfaction and retention. They will provide guidance and individualized coaching to staff, acting as a role model and maintaining a proactive approach in addressing guest concerns. Communication and collaboration skills are essential, as the manager will coordinate with supervisors and employees to ensure a seamless operation, including managing inventory, overseeing cleaning programs, and supporting the professional development of team members.

Other key responsibilities include analyzing information to solve problems effectively, performing job functions as needed, and upholding professionalism and courtesy within the team. Understanding financial reports such as budgets, operating statements, and payroll is also necessary to manage the department's resources effectively.

Joining Renaissance Hotels means becoming part of a global team that values passion, motivation, and teamwork, where associates are encouraged to be their best selves and contribute meaningfully to the company's success. This role offers an exciting opportunity for individuals who are ready to take on managerial responsibilities in a vibrant hospitality setting, committed to delivering memorable experiences to guests while supporting a collaborative and supportive workplace culture.