Banquets Manager

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $28.35 - $34.13

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences through its diverse portfolio of brands. Marriott Hotels, one of its premier chains, sets the standard for innovative hospitality by combining tradition with modern guest service. Marriott's commitment to cultivating a welcoming, inclusive workplace where all associates are valued has made it a preferred employer worldwide. The company embraces diversity and equal opportunity, ensuring that every employee is supported in their professional growth and development. This enduring legacy of excellence is supported by Marriott's core philosophy of treating associates well,... Show More

Job Requirements

High school diploma or GED
Minimum 2 years experience in event management or related field
Excellent leadership and interpersonal skills
Strong organizational and multitasking abilities
Ability to communicate effectively with team and guests
Knowledge of banquet operations and service standards
Capacity to handle financial and administrative duties
Commitment to maintaining sanitation and safety standards
Availability to work flexible hours including evenings and weekends

Job Qualifications

High school diploma or GED
Minimum of 2 years experience in event management, food and beverage, or related professional area
Strong leadership and communication skills
Knowledge of banquet operations and event management
Ability to manage financial and administrative responsibilities
Proficiency in scheduling and staff management
Customer service orientation with problem-solving abilities
Understanding of safety protocols and emergency procedures
Familiarity with food and wine pairings and current event trends

Job Duties

Direct and motivate banquet team while assisting in service delivery
Monitor and control financial and administrative responsibilities including asset protection
Provide clear and concise communication to stakeholders involved in event success
Identify training opportunities and plan strategies to achieve goals
Project supply needs for banquet operations
Ensure compliance with all relevant laws and company policies
Manage sanitation levels, departmental inventories, and equipment
Schedule Event Services staff to meet service standards and maximize profits
Develop lasting relationships with client groups to retain business and foster growth
Set goals and delegate tasks to improve departmental performance
Conduct monthly department meetings with banquet team
Apply knowledge of food and wine pairings and current event trends
Act as liaison to kitchen staff
Lead shifts and actively participate in event servicing
Set positive examples for guest relations and obtain guest feedback
Respond to and resolve guest problems and complaints
Empower employees to provide excellent customer service
Verify employee understanding of expectations
Strive for continuous improvement in service performance
Review guest satisfaction results and discuss with team
Communicate and execute emergency procedures and safety training
Observe employee service behaviors and provide feedback
Monitor staff progress and lead discussions
Participate in corrective action plan development and implementation
Review survey results and implement improvements
Attend and participate in all pertinent meetings

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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