Banquets Houseperson

The Ritz-Carlton, located at 100 Carondelet Plaza in Clayton, Missouri, is a renowned luxury hospitality company known globally for delivering exceptional guest experiences and setting the standard for rare and special luxury service. With more than 100 award-winning properties worldwide and as part of the Marriott International portfolio, The Ritz-Carlton prides itself on its rich blend of culture, talent, and experiences. The company fosters an inclusive and diverse environment where associates' unique backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis including disability and veteran status. The Ritz-Carlton is dedicated to empowering its team members to be creative, thoughtful, and compassionate, contributing to a workplace where employees can be proud of their work and those they work with.

This full-time, non-management position at The Ritz-Carlton Clayton focuses on maintaining cleanliness, organization, and overall upkeep of the food and beverage and culinary service areas, critical to the smooth operation of the hotel’s high-end dining and guest services. The role involves completing final breakdowns of function rooms, including thorough cleaning, returning equipment to appropriate places, and handling closing duties such as storing reusable goods and securing the premises. Additionally, the position requires setting up and maintaining workstations and service areas to ensure they are fully stocked and organized throughout the shift. Linen management is also a key responsibility, involving transporting soiled linen for cleaning, separating napkins from tablecloths, and restocking clean linens.

The candidate will also practice clean-as-you-go procedures to maintain hygiene and sanitation standards consistent with The Ritz-Carlton's reputation for excellence. Assisting other departments to support seamless service delivery for guests is expected, highlighting the team-based culture of the hotel. The role demands adherence to safety and security policies, including reporting any accidents or unsafe conditions and maintaining professional appearance and confidentiality. Communication skills are essential for engaging with guests and colleagues professionally and clearly.

Working at The Ritz-Carlton means embodying the brand’s Gold Standards, which include the Employee Promise, Credo, and Service Values that guide daily operations and guest interactions. Employees are encouraged to uphold quality expectations and deliver thoughtful, gracious service that creates memorable experiences for guests. The position requires physical stamina to stand, sit, or walk for extended periods and the ability to handle physical tasks such as lifting objects and maneuvering through various terrains within the hotel.

In summary, this role is vital in ensuring that The Ritz-Carlton continues to exemplify luxury hospitality and create lifelong memories for guests. Candidates will grow professionally in an environment that values diversity, offers opportunities for learning and development, and fosters a committed team dedicated to exceeding guest expectations.