Banquets Event Coordinator

Pacific Hospitality Group is a distinguished hospitality company recognized for its owner/operator approach that uniquely benefits investors and team members alike. As a family-focused organization, the company is deeply committed to long-term property holds that foster business growth and personal development for its team. Pacific Hospitality Group's vision centers on enriching lives by delivering unforgettable experiences, contributing positively to communities, and honoring God in every endeavor. The company operates with a philosophy grounded in long-term value creation and sustainable growth, fostering a work environment where integrity, compliance, customer focus, and humility are fundamental guiding principles.

The position of Event Coordinator at Pacific Hospitality Group plays a pivotal role in supporting the Banquet Team to ensure the delivery of high-quality service while optimizing revenue from banquet dining operations. This role involves comprehensive administrative responsibilities that span the lifecycle of catering events, from initial planning stages through to successful execution. The Event Coordinator works closely with the Event Manager to prepare detailed weekly event schedules and manages the maintenance of an up-to-date event calendar.

Key responsibilities include assisting with day-to-day event management needs such as client communication, preparation of Banquet Event Orders (BEO), billing processes, and filing. The role demands proficiency in creating event signage utilizing Microsoft Office applications efficiently and accurately processing billing information within the hotel’s billing system. The Event Coordinator also manages telephone communications, ensuring calls are directed to appropriate team members and messages are relayed promptly to event management.

This position requires a keen eye for detail, exceptional organizational skills, and the capacity to remain composed under pressure, particularly during peak activities or when dealing with complex guest situations. The successful candidate will bring excellent customer service and communication abilities to interact effectively with diverse guests, embodying the company's commitment to high guest satisfaction standards. Basic knowledge of food and beverage preparation, luxury hotel service standards, and etiquette is highly desired to complement tasks and enhance service delivery.

The Event Coordinator role is ideal for individuals seeking to develop their career in hospitality administration within a supportive and values-driven company. With a focus on teamwork, respect, and fulfillment, Pacific Hospitality Group fosters a dynamic work atmosphere where employees are encouraged to grow professionally while contributing meaningfully to the company’s mission. The company also maintains a firm stance on equal employment opportunity, ensuring a discrimination-free workplace regardless of race, color, religion, age, sex, national origin, disability status, or other protected characteristics under federal, state, and local laws. This inclusive policy covers all employment terms including recruitment, hiring, promotion, compensation, and training.