Banquets Event Coordinator

Pacific Hospitality Group is a renowned hospitality company that embraces an owner/operator business model, providing unique value not only to investors but also to its dedicated team members. Established as a family-focused company, it emphasizes long-term investment holds which foster sustainable business growth and professional development for its employees. The core philosophy of Pacific Hospitality Group revolves around enriching lives by delivering memorable guest experiences, actively contributing to communities, and honoring God in all its endeavors. This holistic approach ensures ethical business conduct while focusing on creating lasting value in the hospitality industry.

As a part of this visionary company, the Event Coordinator role offers an exciting opportunity to be at the heart of the banquet and catering operations. The Event Coordinator plays a vital administrative role within the Event (Banquet) Team, supporting efforts to provide exceptional quality service and maximize revenue streams from banquet dining. This position demands a professional who is detail-oriented, organized, and capable of handling multiple communication channels effectively.

The coordinator's responsibilities span from preparing weekly event schedules based on information collected from event managers, posting calendar details, to assisting event management with daily operational requirements. These duties include managing client and internal communications, initiating and processing Banquet Event Orders (BEOs), handling billing and filing tasks, and creating event signage using Microsoft Office tools. The role demands familiarity with the hotel billing system for processing event invoices, ensuring all financial aspects of the events are accurately captured and managed.

Additionally, the Event Coordinator serves as an essential communication hub by responding to telephonic inquiries and directing calls or relaying messages to event managers promptly. This position requires a keen sense of customer service excellence and the ability to interact respectfully and effectively with guests from a diverse range of social, cultural, economic, and educational backgrounds. It is a key role that supports the seamless execution of events which, in turn, enhances overall guest satisfaction and promotes the company's reputation for excellence.

Joining Pacific Hospitality Group means contributing to a team that upholds values such as integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and personal fulfillment. The Event Coordinator position is ideal for individuals who have prior office administration experience, basic knowledge of food and beverage and luxury hotel service standards, and an aptitude for problem-solving under pressure. This role offers a stable and enriching environment aligned with a company that prioritizes long-term growth, ethical conduct, and community impact.