Banquets Conferences Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Tuition Reimbursement
Service charge eligibility

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its extensive portfolio of hotel brands and its commitment to delivering exceptional guest experiences. With a presence in over 130 countries, Marriott International offers diverse opportunities for career growth and development within the hotel and lodging sector. Renaissance Hotels, one of Marriott's distinguished brands, is dedicated to providing guests with unique, culturally rich experiences that reflect the DNA of the neighborhoods they visit. This brand aims to create memorable moments for travelers seeking adventure and authenticity in their stays.

Located in Nashville, Tennessee, Renaissance Nashville Hotel invites dynamic and guest-focused individuals to join their food and beverage team as a Banquet Server. This full-time, non-management position offers an hourly wage of $14.00, with eligibility for tips and service charge compensation, making it an attractive role for individuals passionate about hospitality and guest service. As a Banquet Server, you will play a vital part in ensuring that events and functions run smoothly by coordinating closely with group coordinators and hosts to meet guests' needs effectively.

The role requires a thorough understanding of banquet event orders, enabling you to prepare and coordinate special event arrangements including buffets, action stations, and specific guest requests. By maintaining high standards of service, safety, and professionalism, Banquet Servers contribute significantly to the overall success of events held at the Renaissance Nashville Hotel. The position emphasizes clear communication, teamwork, and adherence to company policies and safety protocols to provide a seamless and enjoyable experience for all guests.

This position also involves physical tasks such as standing, walking, bending, and lifting objects up to 25 pounds, requiring stamina and attention to detail. The ability to navigate various work environments, including narrow or elevated spaces and slippery or uneven surfaces, is essential. Banquet Servers at Renaissance Hotels work as part of a cohesive team that values respect, inclusivity, and the shared goal of exceeding guest expectations.

Taking pride in your personal appearance and maintaining confidentiality of proprietary information are key aspects of this role. The Renaissance Nashville Hotel fosters an inclusive workplace culture where associates from diverse backgrounds are celebrated and supported. Marriott International’s commitment to equal opportunity employment ensures a welcoming work environment free from discrimination. Joining the Renaissance Hotels team means becoming part of a vibrant global community dedicated to delivering outstanding hospitality and discovering the unique spirit of every neighborhood they serve.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Ability to stand and walk for extended periods
  • Ability to lift, carry, push, pull objects weighing up to 25 pounds
  • Ability to move through narrow or confined spaces
  • Ability to work full time
  • No supervisory experience required
  • Ability to follow safety and security policies

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Ability to read and interpret banquet event orders
  • Strong communication and interpersonal skills
  • Ability to stand, walk, and lift objects up to 25 pounds
  • Professional appearance and demeanor
  • No supervisory experience required

Job Duties

  • Meet group coordinator/hostess prior to functions, make introductions, and ensure that all arrangements are agreeable
  • Read and analyze banquet event order to gather guest information and determine proper set up and timeline
  • Respond to and fulfill special banquet event arrangements
  • Follow up on special banquet event arrangements to ensure compliance
  • Follow all company and safety policies and procedures, report accidents and unsafe conditions
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs
  • Speak clearly and professionally, answer telephones with appropriate etiquette

Job Criteria

Experience

Mid Level (3-7 years)


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