Banquets Conference Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is a premier luxury hotel renowned for its exceptional service, elegant accommodations, and breathtaking oceanfront views. Part of the global Marriott International portfolio, The Ritz-Carlton brand is synonymous with legendary hospitality standards that set the benchmark for luxury service worldwide. This prestigious property attracts discerning guests from all corners of the globe who seek an unparalleled experience that combines sophistication, personalized care, and thoughtful attention to detail. The team at The Ritz-Carlton South Beach takes great pride in upholding the brand's Gold Standards, a set of principles that drive every interaction and ensure that each guest's stay is memorable and extraordinary.

The Property Administrative Specialist position at The Ritz-Carlton South Beach represents a vital role within the hotel's operations. This full-time, non-management role requires an individual who is dedicated to supporting various departments including Guest Services, Engineering, Food & Beverage, and more, facilitating the seamless flow of administrative tasks that are essential to maintaining high standards of hospitality. Whether it’s preparing important documentation using word processing and spreadsheet software, serving as the liaison between the Sales Office and clients during all phases of events, or managing communications with vendors and stakeholders, the Property Administrative Specialist is integral to the success of daily operations.

This position is not only about organizational proficiency but also about embodying the culture of The Ritz-Carlton—a culture that empowers associates to be creative, compassionate, and exceptional in customer service delivery. The Property Administrative Specialist is expected to foster positive working relationships across departments and contribute to a work environment that is safe, respectful, and professional. The physical demands of the role include the ability to stand, sit or walk for extended periods, and to move objects weighing up to 10 pounds. Attention to personal appearance and uniform standards is paramount, reflecting the prestige of the Ritz-Carlton brand.

Joining The Ritz-Carlton South Beach means becoming part of a diverse and inclusive team where all associates are valued regardless of background. The company strongly supports equal opportunity employment, emphasizing non-discrimination on any legally protected basis. The Ritz-Carlton offers a promise not only to its guests but also to its employees—to provide an enriching work experience that encourages career growth and personal excellence. This role provides a platform for individuals who aspire to grow within the hospitality industry at a world-class property and who are committed to delivering the highest level of service in a luxurious setting.

Job Requirements

  • high school diploma or equivalent
  • relevant experience in administrative or hospitality roles preferred
  • ability to use word processing, spreadsheet, database, and presentation software
  • excellent communication skills
  • ability to maintain professional appearance and demeanor
  • willingness to stand, sit, or walk for extended periods
  • ability to move objects up to 10 pounds

Job Qualifications

  • high school diploma or equivalent
  • experience in administrative support or hospitality preferred
  • proficiency with Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and prioritize work effectively
  • basic understanding of hospitality industry operations
  • commitment to upholding company standards

Job Duties

  • provide administrative support across multiple departments
  • prepare documents using word processing, spreadsheet, database, or presentation software
  • serve as point of contact for clients and vendors
  • act as liaison between Sales Office and clients throughout event processes
  • maintain positive working relationships with employees and departments
  • ensure compliance with safety and company policies
  • perform assigned duties by supervisors

Job Criteria

Experience

No experience required


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