Marriott International, Inc logo

Banquets Conference Concierge Position

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Diversity and inclusion initiatives

Job Description

The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is part of the prestigious Ritz-Carlton brand under Marriott International, renowned worldwide for its commitment to luxury hospitality and exceptional guest experiences. This hotel is situated in a prime location, offering stunning ocean views, exemplary service, and luxurious accommodations that exceed guest expectations. The Ritz-Carlton brand continuously sets global standards for luxury hospitality by creating memorable experiences through its highly trained associates, sophisticated service, and attention to detail. With over 100 award-winning hotels worldwide, The Ritz-Carlton has established itself as a leader in the luxury hotel sector, delivering excellence in care, comfort, and service.

The role of the Property Administrative Specialist at The Ritz-Carlton South Beach is vital to the smooth operation of the hotel. These specialists serve as the administrative backbone, providing critical support across various departments including guest services, engineering, food and beverage, and sales. Their responsibilities encompass preparing documents using word processing software, spreadsheets, databases, and presentations. Acting as a key liaison, they facilitate communication between the sales office and clients throughout the entire event lifecycle – before, during, and after events. Property Administrative Specialists ensure that company policies and procedures are followed, maintain high standards of quality, and help create a professional and efficient work environment.

This full-time, non-management position emphasizes maintaining a safe workspace, supporting team goals, and sustaining professional conduct. Specialists are expected to engage in a variety of physical tasks such as lifting, moving, and carrying light objects, as well as actively participating in workplace activities that require standing, walking, bending, and stretching. They foster positive working relationships with colleagues across departments and assist with tasks assigned by supervisors. Working at The Ritz-Carlton means adhering to the 'Gold Standards' platform, which includes the employee promise, credo, and service values designed to continuously improve service quality and guest satisfaction.

Joining The Ritz-Carlton means becoming part of a global family within Marriott International’s portfolio of world-class brands. Employees have the opportunity to realize their fullest potential, grow as hospitality professionals, and contribute to creating exceptional customer experiences. The brand embraces diversity, inclusion, and equal employment opportunities to create an environment where all associates feel welcomed and valued. Employees play a crucial role in delivering not just luxury accommodations but memories and moments that guests will cherish long after they leave the hotel. The company offers a workplace culture centered on creativity, kindness, empathy, and ongoing personal and professional development. Becoming part of The Ritz-Carlton family means being proud of the work you do and the team you support while setting the standard for luxury hospitality worldwide.

Job Requirements

  • high school diploma or equivalent
  • able to perform physical tasks including lifting objects under 10 pounds
  • effective communication skills
  • ability to stand, sit, and walk for extended periods
  • willingness to comply with company policies and professional standards
  • proficiency in office software applications

Job Qualifications

  • high school diploma or equivalent
  • prior administrative experience preferred
  • proficiency with office software such as word processing, spreadsheets, and presentation tools
  • strong communication and interpersonal skills
  • ability to multitask and work collaboratively in a fast-paced environment
  • knowledge of hospitality industry standards a plus

Job Duties

  • provide administrative support to various hotel departments
  • prepare documents using word processing software, spreadsheets, databases, and presentations
  • serve as liaison between sales office and clients before, during, and after events
  • ensure adherence to company policies and procedures
  • maintain professional appearance and conduct
  • foster positive working relationships across departments
  • assist with physical tasks as assigned by supervisors

Job Criteria

Experience

No experience required


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