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Banquets Conference Concierge- Full Time

Job Overview

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Compensation

Hourly
Range $16.50 - $24.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Our client is a distinguished luxury hotel renowned for providing exceptional hospitality experiences to discerning guests worldwide. With a commitment to excellence and attention to detail, this esteemed establishment prides itself on delivering upscale services in a sophisticated environment. The hotel combines elegant design with modern amenities to create a memorable stay for business travelers, tourists, and event attendees alike. Its banquet and event services are a vital part of its operations, hosting a variety of functions ranging from corporate meetings and conferences to lavish social celebrations.

The role of the Banquet Coordinator/Host is critical in ensuring the seamless... Show More

Job Requirements

  • Ability to speak, read, write and understand English
  • Professional demeanor appropriate for a luxury environment
  • Must have a minimum of 1-2 years of catering, restaurant, or hospitality experience
  • Proficient in Microsoft word, excel, etc
  • Must have working knowledge of point of sale systems
  • Strong customer service experience, interpersonal, and communication skills are required
  • Strong analytical, decision-making and problem-solving skills
  • Ability to multi-task and work in a fast-paced, dynamic environment
  • Ability to be flexible, adaptable and responsive to change
  • Hotel opening experience highly desirable

Job Qualifications

  • High school degree or equivalent
  • Associate and/or Bachelor’s Degree in Hospitality preferred
  • Minimum of 1-2 years of catering, restaurant, or hospitality experience
  • Proficient in Microsoft Word, Excel, and other office applications
  • Working knowledge of point of sale systems
  • Strong customer service, interpersonal, and communication skills
  • Strong analytical, decision-making and problem-solving skills
  • Ability to multi-task and work in a fast-paced, dynamic environment
  • Ability to be flexible, adaptable and responsive to change
  • Professional demeanor appropriate for a luxury environment
  • Hotel opening experience highly desirable

Job Duties

  • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
  • Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
  • Respond to and try to fulfill any special banquet event arrangements
  • Follow up on special banquet event arrangements to ensure compliance
  • Review event timeline with meeting planner
  • Ensure meeting rooms are clean and set properly
  • Handling incoming and outgoing package requests
  • Be a liaison between meeting planner and the banquet/event management team
  • Assist in the operational success of events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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