Banquets Conference Concierge- Full Time

The role is within a hospitality environment, likely at a hotel or large event venue known for hosting luxury functions. This establishment values high standards and professional service, catering to diverse clientele requiring meticulous planning and execution of banquet events. With a strong focus on delivering seamless event experiences, the company aims to create memorable moments for guests through attention to detail and exceptional customer service. The employer seeks individuals who are adaptable and proactive in a fast-paced and dynamic setting, emphasizing teamwork and operational excellence. The position is a full-time role that demands a combination of administrative skills and hands-on event coordination, often liaising between clients and various internal departments to ensure every aspect of an event runs smoothly.

This position involves direct collaboration with group coordinators and hosts or hostesses before event functions, ensuring all arrangements meet client expectations. The coordinator is responsible for thoroughly reviewing banquet event orders to gather critical information regarding guest specifics, room setups, timelines, buffet and action station arrangements, and any special needs. They must respond to and fulfill unique event requests, following up to guarantee compliance and satisfaction. The role requires the ability to analyze event timelines with meeting planners and to ensure physical event spaces are prepared correctly. Additionally, handling incoming and outgoing package requests and serving as a liaison between meeting planners and banquet or event management teams are crucial responsibilities.

The candidate will play a significant role in the operational success of events, managing logistic details while maintaining professional interactions with clients and internal teams. This job suits someone experienced in hospitality or catering who thrives in a structured yet flexible environment. The ability to multitask efficiently, demonstrate strong communication and interpersonal skills, and adapt quickly to changes is essential. Previous experience with point of sale technologies and proficiency in Microsoft Office applications like Word and Excel are also important to manage the documentation and coordination aspects of the role effectively. Hotel opening experience is highly desirable, indicating the company values candidates who have contributed to launching new hospitality venues or departments.

Education requirements include a minimum of a high school diploma or equivalent, with a preference for candidates holding an associate or bachelor’s degree in hospitality. This aligns with the company’s commitment to providing knowledgeable and well-trained professionals to maintain its luxury service standards. Overall, this role is an excellent opportunity for hospitality professionals wanting to develop their event coordination skills in a prestigious and demanding environment, where precision and customer satisfaction take priority.