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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The role is within a hospitality environment, likely at a hotel or large event venue known for hosting luxury functions. This establishment values high standards and professional service, catering to diverse clientele requiring meticulous planning and execution of banquet events. With a strong focus on delivering seamless event experiences, the company aims to create memorable moments for guests through attention to detail and exceptional customer service. The employer seeks individuals who are adaptable and proactive in a fast-paced and dynamic setting, emphasizing teamwork and operational excellence. The position is a full-time role that demands a combination of administrative skills and... Show More
Job Requirements
- Ability to speak, read, write and understand English
- professional demeanor appropriate for a luxury environment
- minimum 1-2 years of catering, restaurant, or hospitality experience
- proficiency in Microsoft Word, Excel, etc.
- working knowledge of point of sale systems
- strong customer service skills
- strong interpersonal and communication skills
- strong analytical and problem-solving skills
- ability to multi-task
- ability to work in a fast-paced, dynamic environment
- ability to be flexible and adaptable
- hotel opening experience highly desirable
Job Qualifications
- High school degree or equivalent
- associate and/or bachelor’s degree in hospitality preferred
- minimum 1-2 years of catering, restaurant, or hospitality experience
- proficiency in Microsoft Word and Excel
- working knowledge of point of sale systems
- strong customer service experience
- excellent interpersonal and communication skills
- strong analytical, decision-making and problem-solving skills
- ability to multi-task and work in a fast-paced, dynamic environment
- ability to be flexible, adaptable and responsive to change
- hotel opening experience highly desirable
Job Duties
- Meet group coordinator/host(ess) prior to functions
- make introductions and ensure all arrangements are agreeable
- read and analyze banquet event order to gather guest information
- determine proper set up and timeline
- manage specific guest needs including buffets and action stations
- respond to and fulfill special banquet event arrangements
- follow up on special banquet event arrangements to ensure compliance
- review event timeline with meeting planner
- ensure meeting rooms are clean and set properly
- handle incoming and outgoing package requests
- act as a liaison between meeting planner and banquet/event management team
- assist in the operational success of events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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