Banquets Conference Concierge

The Ritz-Carlton is a globally renowned luxury hospitality brand that operates more than 100 award-winning properties worldwide. Known for its exceptional service and dedication to excellence, The Ritz-Carlton sets the standard in the luxury hotel industry by delivering rare and special experiences that guests remember long after their stay. The company prides itself on fostering an inclusive environment where diversity is valued, and opportunities are accessible to all. With a rich blend of culture, talent, and experience among its associates, The Ritz-Carlton remains committed to non-discrimination and creating an empowering workplace. As a part of the Marriott International portfolio, The Ritz-Carlton offers its employees the chance to grow, flourish, and become the best version of themselves while being part of a supportive global team.

The Property Administrative Specialist role at The Ritz-Carlton is a vital position that supports several key hotel departments, including Guest Services, Engineering, and Food & Beverage. This full-time position involves providing essential administrative support such as preparing documents using word processing, spreadsheet, database, and presentation software. The specialist acts as a central point of contact for clients and vendors and serves as a liaison between the Sales Office and clients throughout all phases of event management—pre-event, during the event, and post-event. The primary objective of the Property Administrative Specialist is to ensure smooth and efficient hotel operations by effectively handling administrative tasks that span multiple departments.

In addition to administrative duties, the Property Administrative Specialist plays a key role in maintaining a safe and professional workplace. This includes enforcing company policies and procedures, upholding high-quality standards, and ensuring all communications and personal appearances are consistently professional. The role demands physical activity such as moving, lifting, carrying, pushing, and pulling objects weighing up to 10 pounds, as well as standing, sitting, and walking for extended periods. There is an emphasis on teamwork, as the specialist must develop and maintain positive working relationships with colleagues across departments and support the team in reaching common goals. Listening and responding appropriately to employee concerns is also essential.

At The Ritz-Carlton, the culture of delivering the "Gold Standards"—which includes the Employee Promise, Credo, and Service Values—is foundational. The Property Administrative Specialist is expected to embody these values in their daily work, contributing to the brand's reputation for luxury and thoughtful service. This position offers a unique opportunity for individuals seeking a career in luxury hospitality, providing a platform to learn, grow, and make meaningful contributions to the overall guest experience. Being part of this team means joining a prestigious collection of brands under Marriott International and embracing a career path where employees are empowered to be creative, thoughtful, and compassionate, with a promise to be proud of the work they do and who they work with.