Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Wind Creek Hospitality, a leader in the hospitality and gaming industry, offers an engaging and dynamic work environment where guests experience an escape into a world of excitement, fun, and possibility. Located in Montgomery, the company is renowned for its commitment to providing exceptional service, personalized experiences, and fostering a welcoming atmosphere for both employees and guests. As a part of Wind Creek Hospitality, employees are encouraged to embrace the company's core values which center around enthusiasm, integrity, accountability, and delivering superior customer service. The organization is steadfast in its dedication to a drug-free workplace and maintaining an inclusive, respectful environment that does not discriminate based on age, disability, gender, or religious orientation. It also honors a Native American Indian preference in hiring, reflecting its commitment to cultural heritage and community engagement.
The Banquets Department at Wind Creek Hospitality is seeking a dedicated and experienced Captain to join their team in a full-time capacity. This role offers a shift from 1:00pm to 11:30pm, subject to change depending on business needs, giving team members the opportunity to work during prime event hours. The Captain is tasked with providing friendly, efficient, and knowledgeable service of food and beverage items to guests, ensuring that every interaction enhances the customer's experience and contributes positively to the overall ambiance of the event.
This position demands an individual with a thorough understanding of fine dining cuisines, including French and Continental, as well as expertise in table-side service. The Captain must also be well-versed in wine varieties and appropriate pairings to enhance the dining experience. Responsibilities include greeting guests warmly, verifying and consolidating orders to maintain food quality, serving beverages correctly and efficiently, and maintaining a clean, safe work environment. Close attention to detail and a proactive approach in managing orders to avoid partial deliveries are critical for success in this role.
The Captain will also handle pre-shift preparations by reviewing daily promotions, specials, entertainment schedules, and station assignments, ensuring readiness for each event. This role requires a high degree of maturity, dependability, and the ability to work both independently and collaboratively with diverse teams in a fast-paced, ever-changing environment. Candidates must hold or be able to obtain a Tribal Gaming License and complete necessary training programs such as Responsible Vendor Alcoholic Beverage Service, TIPS, and ServeSafe Sanitation.
Wind Creek Hospitality emphasizes career growth and offers a rewarding work culture where employees are recognized and empowered to excel. This position is ideal for individuals who thrive on customer interaction, appreciate the nuances of high-end dining, and are committed to upholding the organization's values while delivering top-tier service. The opportunity to work in an environment that supports diversity, training, and professional development makes this role highly attractive for hospitality professionals seeking to advance their careers.
The Banquets Department at Wind Creek Hospitality is seeking a dedicated and experienced Captain to join their team in a full-time capacity. This role offers a shift from 1:00pm to 11:30pm, subject to change depending on business needs, giving team members the opportunity to work during prime event hours. The Captain is tasked with providing friendly, efficient, and knowledgeable service of food and beverage items to guests, ensuring that every interaction enhances the customer's experience and contributes positively to the overall ambiance of the event.
This position demands an individual with a thorough understanding of fine dining cuisines, including French and Continental, as well as expertise in table-side service. The Captain must also be well-versed in wine varieties and appropriate pairings to enhance the dining experience. Responsibilities include greeting guests warmly, verifying and consolidating orders to maintain food quality, serving beverages correctly and efficiently, and maintaining a clean, safe work environment. Close attention to detail and a proactive approach in managing orders to avoid partial deliveries are critical for success in this role.
The Captain will also handle pre-shift preparations by reviewing daily promotions, specials, entertainment schedules, and station assignments, ensuring readiness for each event. This role requires a high degree of maturity, dependability, and the ability to work both independently and collaboratively with diverse teams in a fast-paced, ever-changing environment. Candidates must hold or be able to obtain a Tribal Gaming License and complete necessary training programs such as Responsible Vendor Alcoholic Beverage Service, TIPS, and ServeSafe Sanitation.
Wind Creek Hospitality emphasizes career growth and offers a rewarding work culture where employees are recognized and empowered to excel. This position is ideal for individuals who thrive on customer interaction, appreciate the nuances of high-end dining, and are committed to upholding the organization's values while delivering top-tier service. The opportunity to work in an environment that supports diversity, training, and professional development makes this role highly attractive for hospitality professionals seeking to advance their careers.
Job Requirements
- High school diploma or GED required or currently enrolled and successfully complete a GED program within six months from start date as a condition of continued employment
- Must be twenty-one years of age or older
- Two years previous experience as a server preferred
- Must be able to perform basic math skills
- Ability to read and write English
- Demonstrated ability to communicate effectively both verbally and in writing in English
- Must successfully pass job interview including guest service audition
- Must be able to respond to visual and audible cues
- Must be able to lift and carry 40 pounds
- Must be able to work independently and as part of a team
- Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
- Must possess a high level of maturity, dependability, and punctuality
- Must successfully complete Responsible Vendor Alcoholic Beverage Service and TIPS training
- Must successfully complete ServeSafe Sanitation training
- Willing to work odd and irregular hours
- Willing to travel and participate in training as recommended or required
- Must have a Tribal Gaming License or the ability to obtain and maintain a license
- Must have willingness and ability to work in a smoke/secondary smoke environment
Job Qualifications
- High school diploma or GED
- Two years previous experience as a server preferred
- Ability to read and write English
- Effective verbal and written communication skills
- Must successfully pass job interview including guest service audition
- Ability to respond to visual and audible cues
- Ability to work independently and as part of a team
- High level of maturity, dependability and punctuality
- Successful completion of Responsible Vendor Alcoholic Beverage Service and TIPS training
- Successful completion of ServeSafe Sanitation training
- Possession or ability to obtain and maintain a Tribal Gaming License
- Willingness and ability to work in a smoke/secondary smoke environment
Job Duties
- Possess knowledge of fine dining cuisines including French and Continental as well as table-side service
- Possess knowledge of wine and wine pairings
- Reports to work station as scheduled in proper uniform and ready to work
- Completes all side-work as directed by supervisor
- Keeps work area neat, clean and free of safety hazards
- Coordinates all orders in advance in order to avoid making any partial deliveries
- Consolidates all deliveries to ensure that hot food is maintained and delivered hot, and that all cold items are delivered cold
- Serves drinks efficiently in the proper glass with the proper garnish
- Greets guests appropriately at their room and execute room sets as needed based upon items ordered
- Verifies orders with guests
- Checks back with guests to ensure they are enjoying their meal and determines if they have any other needs
- Presents check for tender and thanks guests for their order
- Ensures trays and carts are removed from the hotel hallways and elevator bays
- Reads and retains all pertinent information regarding daily promotions, food and beverage specials, property promotions, station assignments and scheduled entertainment from disseminated pre-shift information
- Assumes special projects as needed at the direction of the immediate supervisor
- Other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
