Banquets Bartender - F&B Administration

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee wellness programs

Job Description

Hard Rock Casino Bristol is a vibrant and dynamic gaming entertainment destination that prides itself on delivering an exceptional guest experience through superior service and a welcoming atmosphere. As part of the renowned Hard Rock brand, the casino brings together music, entertainment, dining, and gaming to create a unique and exciting environment for its patrons. The establishment emphasizes the importance of its team members, recognizing them as key contributors to the company’s success and therefore providing a comprehensive benefits package designed to support their health, well-being, and work-life balance. Employment opportunities here offer an engaging work culture with diverse roles and career growth potential within the hospitality and gaming industry.

The Bartender position at Hard Rock Casino Bristol is a vital role focused on providing excellent beverage service and fostering positive guest relations. This role demands not only technical bartending skills but also a commitment to customer satisfaction and teamwork. The individual in this position works closely with both guests and cocktail servers, ensuring prompt, precise, and courteous service. Responsibilities range from taking customer orders and preparing cocktails according to recipe standards, to maintaining an organized bar and assisting guests with menu selections. The bartender acts as a brand ambassador, creating a fun and inviting atmosphere that encourages repeat visitation and strengthens guest loyalty. This position requires familiarity with various drink recipes, spirits, wines, and beers, as well as an ability to develop new cocktail recipes under management direction. Attention to detail is crucial to maintain bar inventory, process payments accurately, comply with state liquor laws, and uphold the highest food and beverage standards.

Hard Rock Casino Bristol is particularly interested in candidates with a strong background in high volume bartending and hospitality service. Prior experience of at least one year in bartending and two years in hospitality service is preferred, emphasizing a well-rounded skill set in beverage knowledge and customer interaction. Candidates are expected to exhibit excellent communication skills, professionalism, and a positive demeanor to succeed in a fast-paced and social environment. Additionally, team members must meet regulatory requirements, including valid food handling certifications and timely completion of required licenses and background checks. Flexibility in scheduling, particularly in regards to weekends and holidays, is essential for this role. The company values dedication, teamwork, and a motivation to go above and beyond to enhance guests’ experiences at every visit. This job is not only an opportunity to work in an exciting casino gaming environment but also to develop career skills in a prestigious hospitality brand renowned worldwide.

Job Requirements

Must obtain and maintain all licenses and certifications per federal, state, and Virginia Lottery
must successfully pass background check
must have valid Food Handlers Card and liquor license
must successfully pass drug screening
must be at least twenty-one 21 years of age
must be able to work holidays and weekends
must work flexible shifts

Job Qualifications

Secondary school degree preferred
previous work experience in hospitality service for at least 2 years
at least 1 year of high volume bartending experience
extensive beer, liquor, and wine knowledge
knowledge of the history and composition of common ingredients, spirits, beer, and wines
ability to demonstrate spirit differentiation and drink preparation techniques
excellent customer service skills with a positive, friendly, and outgoing attitude

Job Duties

Create an atmosphere that induces guests to choose Hard Rock Casino Bristol for gaming entertainment
take customer drink orders
properly greet each guest and offer outstanding customer service with drink and food specials
total bills, present checks, collect settlement, and process payment
reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
be thoroughly familiar with menu items including ingredients and allergens, and spirit, wine, beer lists to assist guests accurately
prepare cocktails according to recipes using correct tools and glassware
memorize ingredients and recipes for Hard Rock brand specialty cocktails and prepare accordingly
develop new cocktail recipes when directed by management utilizing mixology skills
greet guests and help them select food and beverages by presenting menus, offering cocktails and entrees, and answering food preparation questions
serve food and beverages ensuring timeliness, completeness, and accuracy
maintain bartop and bar tables by removing dirty dishes, replenishing utensils, refilling beverages, and monitoring guest needs
process payments according to POS and cash handling procedures
perform last call
maintain bank variance within standards
ensure all checks are closed out
maintain bar inventory to par levels and communicate ordering needs to management
maintain positive and professional communication with all staff
communicate effectively and professionally with the culinary team to maximize guest satisfaction
adhere to food and beverage policies and state liquor laws
keep station clean at all times
promote positive customer relations
responsible for receipt of monies and settlement of guest checks
perform other departmental duties and assignments as directed by management