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Banquet Supervisor - Wilmington Convention Center

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a premier partner to the world’s greatest live events, venues, and brands. Operating a network of 450 venues worldwide and hosting over 20,000 events annually, Legends Global entertains approximately 165 million guests each year. The company offers a fully integrated suite of premium services, including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking, all delivered through a white-label approach that keeps their partners front and center. Known for its culture of respect, ambitious thinking, collaboration, and bold action, Legends Global is committed to building an inclusive workplace where everyone can... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 1 year’s work experience as a supervisor in a similar environment
  • Thorough knowledge of catering services and terminology
  • Ability to prioritize multiple projects and meet strict deadlines
  • Ability to work under minimal supervision
  • Excellent guest service and interpersonal skills
  • Ability to work in a fast-paced environment, maintain physical stamina and proper mental attitude
  • Ability to deal effectively with guests, management, employees and outside vendors while working under pressure
  • Proficiency with Microsoft Office Products, including Word, Outlook and Excel
  • Available to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours as needed
  • Ability to acquire Serv Safe Allergan, Serv Safe Alcohol, and Food Handler’s Certifications within 6 months of employment

Job Qualifications

  • High school diploma or GED
  • Minimum of 1 year supervisory experience in a similar food and beverage environment
  • Thorough knowledge of catering services and terminology
  • Ability to prioritize multiple projects and meet deadlines
  • Ability to work under minimal supervision
  • Excellent guest service and interpersonal skills
  • Ability to maintain physical stamina in a fast-paced environment
  • Ability to effectively handle guests, management, employees, and vendors under pressure
  • Proficiency with Microsoft Office products including Word, Outlook, and Excel
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to acquire Serv Safe Allergan, Serv Safe Alcohol, and Food Handler’s Certifications within 6 months

Job Duties

  • Assist in the development of pre-event plans regarding service arrangements, staff levels, and equipment
  • Consult with the Executive Chef on banquet event orders
  • Conduct pre-function meetings to brief staff on event details
  • Oversee event set-ups according to client specifications
  • Inspect function spaces for cleanliness and organization
  • Manage guest and employee concerns and complaints
  • Observe and ensure quality service during events
  • Take orders, expedite products, and serve guests as needed
  • Maintain consumption sheets for each event
  • Ensure completion of closing duties and paperwork
  • Provide feedback on staff performance
  • Notify Food and Beverage Manager of irregularities
  • Maintain relationships with other facility staff
  • Perform server and bartender duties as required
  • Document and report low product supplies
  • Assist with inventory counts and controls
  • Organize and maintain Food and Beverage equipment
  • Initiate opening and closing procedures to secure areas
  • Assist in developing standard operating procedures and staff training
  • Participate in event planning meetings
  • Foster a cooperative and productive working environment
  • Lead and direct servers, bartenders, and related staff during shifts
  • Assist in interviewing, hiring, training, appraising, rewarding, and disciplining employees
  • Assume Food and Beverage Manager responsibilities in their absence

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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