Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $19.00 - $25.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, offering a comprehensive platform that includes venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG has established itself as a pioneer in the live entertainment industry with a portfolio of seven world-class owned venues and a client roster that features some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is recognized for its innovative approach and dedication to enhancing the live entertainment experience through exceptional infrastructure and service excellence.
The Banquet Supervisor role at Oak View Group focuses on overseeing all facets of banquet or event management, from setup and food presentation to service and post-event cleanup. This position emphasizes attention to detail, superior customer service, and maintaining high standards of quality throughout the event lifecycle. The Banquet Supervisor is not only responsible for ensuring the seamless execution of events but also plays a key role in training and coaching banquet staff, fostering teamwork, and upholding OVG's commitment to guest satisfaction.
This role offers an hourly wage range of $19.00 to $25.00 and provides part-time employees access to benefits such as a 401(k) Savings Plan and 401(k) matching. The position requires constant communication with guests, kitchen staff, and other departments to ensure a smooth event flow and exceed guest expectations. The Banquet Supervisor inspects all banquet setups for cleanliness, accuracy, and presentation quality, manages staff preparedness, and coordinates service sequences to deliver a memorable dining experience.
At Oak View Group, a commitment to inclusivity and diversity is deeply embedded in the company culture. They believe that fostering an environment that reflects the diverse communities they serve drives innovation, strengthens their people, improves service quality, and enhances overall excellence. OVG actively supports equal opportunity employment, ensuring fair treatment regardless of protected class status. This dedication to diversity and equality makes OVG a dynamic and welcoming workplace for all employees.
In summary, the Banquet Supervisor position at Oak View Group offers an exciting opportunity to be part of a globally recognized leader in live entertainment. The role requires a motivated and detail-oriented individual with supervisory experience who can lead by example and excel in a fast-paced, multi-tasking environment. With competitive pay, valuable benefits, and the chance to work for a company committed to excellence and diversity, this is an ideal role for someone passionate about hospitality and event management.
The Banquet Supervisor role at Oak View Group focuses on overseeing all facets of banquet or event management, from setup and food presentation to service and post-event cleanup. This position emphasizes attention to detail, superior customer service, and maintaining high standards of quality throughout the event lifecycle. The Banquet Supervisor is not only responsible for ensuring the seamless execution of events but also plays a key role in training and coaching banquet staff, fostering teamwork, and upholding OVG's commitment to guest satisfaction.
This role offers an hourly wage range of $19.00 to $25.00 and provides part-time employees access to benefits such as a 401(k) Savings Plan and 401(k) matching. The position requires constant communication with guests, kitchen staff, and other departments to ensure a smooth event flow and exceed guest expectations. The Banquet Supervisor inspects all banquet setups for cleanliness, accuracy, and presentation quality, manages staff preparedness, and coordinates service sequences to deliver a memorable dining experience.
At Oak View Group, a commitment to inclusivity and diversity is deeply embedded in the company culture. They believe that fostering an environment that reflects the diverse communities they serve drives innovation, strengthens their people, improves service quality, and enhances overall excellence. OVG actively supports equal opportunity employment, ensuring fair treatment regardless of protected class status. This dedication to diversity and equality makes OVG a dynamic and welcoming workplace for all employees.
In summary, the Banquet Supervisor position at Oak View Group offers an exciting opportunity to be part of a globally recognized leader in live entertainment. The role requires a motivated and detail-oriented individual with supervisory experience who can lead by example and excel in a fast-paced, multi-tasking environment. With competitive pay, valuable benefits, and the chance to work for a company committed to excellence and diversity, this is an ideal role for someone passionate about hospitality and event management.
Job Requirements
- High school diploma or equivalent
- 2-3+ years of related experience and/or training
- Valid Manager’s ServSafe Certification
- Valid Alcohol Service Permit
- Previous supervisory experience
- Basic computer proficiency
- Ability to work evenings and weekends
- Good verbal and written communication skills
- Highly motivated and quality-driven
- Detail-oriented and able to multi-task
- Able to accept responsibility and lead by example
Job Qualifications
- Associate’s degree (A.A.) or equivalent from a two-year college or technical school
- 2-3+ years of related experience and/or training, or an equivalent combination of education and experience
- Nationally recognized, advanced food service sanitation training course certification
- Valid Manager's ServSafe Certification
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: e-mail, Excel, Word, Outlook, and Schedule+
- Working knowledge of point-of-sale and timekeeping systems
- Previous supervisory experience is required
- Knowledge of food and beverage operation and preparation is required
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements
- Good verbal and written communication skills
- Must be highly motivated and quality-driven
- Detail-oriented yet able to excel while multi-tasking
- Able to accept responsibility and lead by example
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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