Banquet Supervisor | Part-Time | Mass Mutual Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a comprehensive platform that encompasses venue development along with end-to-end capabilities across venue management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has become a dominant force in the live entertainment industry, managing a collection of seven world-class owned venues and serving a diverse roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With this expansive reach, OVG consistently delivers exceptional experiences to millions of guests worldwide through innovative and high-standard service offerings.

As a company, OVG is deeply committed to creating environments that reflect and celebrate the diverse communities it operates in and serves. The organization emphasizes inclusivity as a critical driver of innovation, employee engagement, exceptional service, and operational excellence. OVG’s workplace culture supports equal employment opportunities and actively seeks to amplify voices from all backgrounds to foster a richly diverse and motivated workforce.

The Banquet Supervisor role at Oak View Group is a pivotal position focused on overseeing all aspects of banquet and event execution to ensure the highest quality standards in food presentation, service, and overall guest satisfaction. This role is ideal for a service-oriented individual who thrives in dynamic, fast-paced environments and is passionate about hospitality excellence. The Banquet Supervisor will directly lead banquet staff, fostering high-performance standards through effective training and mentoring. They are responsible for managing event setups, coordinating with kitchen and other departments, and supervising the detailed execution of banquets from start to finish.

This position offers an hourly wage range of $18.00 to $23.00 and includes part-time benefits such as a 401(k) Savings Plan with matching, which reflects OVG’s commitment to employee well-being and financial security. The Banquet Supervisor will maintain constant communication with guests and internal teams to meet or exceed event expectations, handle guest concerns proactively, and ensure all areas—from table settings to cleanup—are executed flawlessly. Working closely with event sales managers and the executive chef, the Banquet Supervisor ensures accuracy, inventory control, and seamless coordination that underpin successful catering events.

The role demands an individual with excellent organizational skills, a keen eye for detail, and the capacity to maintain a positive, guest-focused attitude under pressure. Responsibilities include inspecting banquet room setups, managing buffet arrangements, overseeing post-event cleanup, and ensuring all catering equipment is securely stored. The Banquet Supervisor also participates in weekly food and beverage meetings to continuously improve strategies that enhance the guest experience. Additionally, this position requires familiarity with relevant computer systems, including point-of-sale and scheduling software.

Working at OVG means joining a global leader dedicated to revolutionizing the sports and live entertainment industries through innovative venue operations and guest services. The Banquet Supervisor role not only contributes to the successful delivery of memorable gatherings but also supports the company’s broader mission to elevate live entertainment experiences worldwide. Given the importance of this role, the position will remain open until September 4, 2026, providing a continued opportunity for qualified candidates to join this dynamic team.