Banquet Supervisor

Hilton Madison Monona Terrace, located in Madison, WI, is a distinguished hotel known for its commitment to excellence in hospitality and guest services. As part of the Marcus Hotels & Resorts family, Hilton Madison Monona Terrace offers a unique blend of style, comfort, and exceptional service, creating memorable experiences for all visitors. This establishment is dedicated to maintaining high standards of quality and operational efficiency, making it a prominent destination for weddings, corporate events, and special celebrations in the region. With a focus on a guest-first approach and a supportive team environment, Hilton Madison Monona Terrace provides a dynamic workplace where hospitality professionals can thrive and grow their careers. Joining this team means becoming part of a company with a rich 60-year history of operational and service excellence, known for creating extraordinary experiences for both guests and associates. The company values its employees and offers an array of benefits designed to support their well-being and professional development.

The Banquet Supervisor position at Hilton Madison Monona Terrace is a full-time role requiring availability on evenings, weekends, and holidays, reflecting the nature of the hospitality industry and the timing of events. The hourly wage for this position is $19.00. This role is ideal for a hospitality professional who thrives in high-energy event environments and excels at leading teams to deliver seamless and memorable event experiences. The Banquet Supervisor serves as a key leadership figure responsible for overseeing the setup, service, and breakdown of banquet events, ensuring all activities are executed to the highest standards consistent with Hilton's brand. Responsibilities include supervising and training banquet staff in food and beverage service, room setup, and cleanliness; maintaining inventory of supplies; processing banquet bills; and drafting weekly staff schedules that align with budgeted labor numbers. The role also involves frequent communication with supervisors and guest contacts to ensure smooth event operations and high guest satisfaction. The Banquet Supervisor must possess strong operational knowledge, a guest-focused approach, and the ability to juggle multiple tasks efficiently. This role provides an opportunity to be a critical part of creating unforgettable experiences that keep clients returning. Hilton Madison Monona Terrace not only offers a competitive wage but also provides extensive benefits such as employee discounts, meals, paid time off, insurance options, and training opportunities that promote career advancement within the company.