Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,600.00 - $59,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free well-balanced meal per shift
Discounts on room rates
Dining Discounts
Golfing discounts
Skiing discounts
Spa Discounts
Free parking
Two for one movie theater coupons
Career growth opportunities
paid vacation days
Annual wage increases
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement benefits
recognition programs
unlimited employee referral bonus
Job Description
Marcus Hotels & Resorts, a prestigious division of The Marcus Corporation, boasts a rich history spanning over 60 years marked by operational excellence and service superiority. As a leader in the hospitality industry, Marcus Hotels & Resorts emphasize creating extraordinary experiences for both guests and employees, embodying their motto "People Pleasing People." The company oversees a growing portfolio of 15 unique hotels and resorts across the United States, each distinguished by its unique character and style. This proven commitment to quality has cultivated a reputation for top-tier guest service and employee satisfaction, positioning Marcus Hotels & Resorts as an employer of choice within the hospitality sector.
Among its celebrated properties is the Lincoln Marriott Cornhusker Hotel, located in downtown Lincoln, Nebraska. The hotel has been a landmark of Nebraska's capital city for nearly 90 years, continuously setting the benchmark for hospitality within the region. Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, the Lincoln Marriott Cornhusker Hotel serves as a vibrant venue for guests to connect, celebrate, and be inspired. Its rich history enhances the hotel's charm, attracting visitors who appreciate a blend of tradition and exceptional service.
The Banquet Supervisor role at the Lincoln Marriott Cornhusker Hotel offers a dynamic and pivotal position within this esteemed establishment. This role is perfect for a seasoned hospitality professional who excels in leadership, meticulous attention to detail, and delivering impeccable guest experiences. As a Banquet Supervisor, you will oversee and train banquet staff in the preparation and operation of banquet events, ensuring everything aligns with Banquet Event Orders and management directives. You will play an active role in maintaining high standards of service for food and beverages, directly contributing to the magic that guests consistently recognize.
Responsibilities include supervising set-up and tear-down of banquet rooms, managing inventory of supplies, and ensuring cleanliness and order throughout events. Effective communication with managerial staff and guests is essential, as is adherence to company policies, Marriott standards, and information protection guidelines. The position demands flexibility due to the varied schedule, including days, evenings, weekends, and holidays, reflecting the hospitality industry's 24-hour nature.
On a personal level, successful candidates demonstrate reliability, strong interpersonal skills, and the ability to resolve guest and employee concerns empathetically and professionally. Physical capability to perform duties such as lifting up to 50 pounds and spending extended periods on one's feet is required. This role not only offers an opportunity to be part of a historic hotel but also promises career growth within the expansive Marcus Hotels & Resorts network. Employees benefit from a comprehensive compensation package including paid vacation, medical and dental insurance, and access to exclusive discounts across various leisure activities, further enhancing the appeal of this supervisory role in hospitality.
Among its celebrated properties is the Lincoln Marriott Cornhusker Hotel, located in downtown Lincoln, Nebraska. The hotel has been a landmark of Nebraska's capital city for nearly 90 years, continuously setting the benchmark for hospitality within the region. Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, the Lincoln Marriott Cornhusker Hotel serves as a vibrant venue for guests to connect, celebrate, and be inspired. Its rich history enhances the hotel's charm, attracting visitors who appreciate a blend of tradition and exceptional service.
The Banquet Supervisor role at the Lincoln Marriott Cornhusker Hotel offers a dynamic and pivotal position within this esteemed establishment. This role is perfect for a seasoned hospitality professional who excels in leadership, meticulous attention to detail, and delivering impeccable guest experiences. As a Banquet Supervisor, you will oversee and train banquet staff in the preparation and operation of banquet events, ensuring everything aligns with Banquet Event Orders and management directives. You will play an active role in maintaining high standards of service for food and beverages, directly contributing to the magic that guests consistently recognize.
Responsibilities include supervising set-up and tear-down of banquet rooms, managing inventory of supplies, and ensuring cleanliness and order throughout events. Effective communication with managerial staff and guests is essential, as is adherence to company policies, Marriott standards, and information protection guidelines. The position demands flexibility due to the varied schedule, including days, evenings, weekends, and holidays, reflecting the hospitality industry's 24-hour nature.
On a personal level, successful candidates demonstrate reliability, strong interpersonal skills, and the ability to resolve guest and employee concerns empathetically and professionally. Physical capability to perform duties such as lifting up to 50 pounds and spending extended periods on one's feet is required. This role not only offers an opportunity to be part of a historic hotel but also promises career growth within the expansive Marcus Hotels & Resorts network. Employees benefit from a comprehensive compensation package including paid vacation, medical and dental insurance, and access to exclusive discounts across various leisure activities, further enhancing the appeal of this supervisory role in hospitality.
Job Requirements
- High school diploma required
- Prior Banquet Server, Bartender or Set-Up experience required
- Ability to obtain and maintain an active Lancaster County Food Handler Training Certification
- Dependable and reliable with flexibility to work varied schedule including days, evenings, weekends, and holidays
- Ability to effectively deal with guest and employee concerns with empathy and proactive solutions
- Excellent interpersonal, listening and communication skills
- Must be physically able to lift, push, pull or carry up to 50 lbs and stand or move continuously
- Hearing and visual ability to observe and detect signs of emergency situations
Job Qualifications
- High school diploma required, advanced degree in hospitality related field preferred
- Prior Banquet Server, Bartender or Set-Up experience required, prior hospitality supervisory experience preferred
- Ability to obtain and maintain an active Lancaster County Food Handler Training Certification as well as any additional training / certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County
- Dependable and reliable with flexibility to work a varied schedule including days, evenings, weekends, and holidays
- Ability to effectively deal with guest and employee concerns with empathy and proactive solutions
- Excellent interpersonal, listening and communication skills including reading, writing, speaking, and understanding English
- Must be able to lift, push, pull and or carry up to 50 lbs
- Hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Supervise and train staff in the set up and break down of assigned banquet rooms according to Banquet Event Order (BEO) and manager's instructions
- Supervise and train staff in maintaining inventory of necessary supplies
- Supervise and train staff in the service of food and beverages according to Marcus Hotels and Resorts and Marriott standards
- Participate in set up of banquet rooms and service of food and beverage to guests and maintain cleanliness
- Communicate frequently with supervisors and managers
- Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures
- Administer discipline as needed at a supervisory level and ensure disciplinary procedures are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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