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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,600.00 - $59,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free well-balanced meal per shift
Discounts on room rates
Dining Discounts
Golfing discounts
Skiing discounts
Spa Discounts
Free parking
Two for one movie theater coupons
Career growth opportunities
paid vacation days
Annual wage increases
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement benefits
recognition programs
unlimited employee referral bonus
Job Description
Marcus Hotels & Resorts, a prestigious division of The Marcus Corporation, boasts a rich history spanning over 60 years marked by operational excellence and service superiority. As a leader in the hospitality industry, Marcus Hotels & Resorts emphasize creating extraordinary experiences for both guests and employees, embodying their motto "People Pleasing People." The company oversees a growing portfolio of 15 unique hotels and resorts across the United States, each distinguished by its unique character and style. This proven commitment to quality has cultivated a reputation for top-tier guest service and employee satisfaction, positioning Marcus Hotels & Resorts as an employer... Show More
Job Requirements
- High school diploma required
- Prior Banquet Server, Bartender or Set-Up experience required
- Ability to obtain and maintain an active Lancaster County Food Handler Training Certification
- Dependable and reliable with flexibility to work varied schedule including days, evenings, weekends, and holidays
- Ability to effectively deal with guest and employee concerns with empathy and proactive solutions
- Excellent interpersonal, listening and communication skills
- Must be physically able to lift, push, pull or carry up to 50 lbs and stand or move continuously
- Hearing and visual ability to observe and detect signs of emergency situations
Job Qualifications
- High school diploma required, advanced degree in hospitality related field preferred
- Prior Banquet Server, Bartender or Set-Up experience required, prior hospitality supervisory experience preferred
- Ability to obtain and maintain an active Lancaster County Food Handler Training Certification as well as any additional training / certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County
- Dependable and reliable with flexibility to work a varied schedule including days, evenings, weekends, and holidays
- Ability to effectively deal with guest and employee concerns with empathy and proactive solutions
- Excellent interpersonal, listening and communication skills including reading, writing, speaking, and understanding English
- Must be able to lift, push, pull and or carry up to 50 lbs
- Hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Supervise and train staff in the set up and break down of assigned banquet rooms according to Banquet Event Order (BEO) and manager's instructions
- Supervise and train staff in maintaining inventory of necessary supplies
- Supervise and train staff in the service of food and beverages according to Marcus Hotels and Resorts and Marriott standards
- Participate in set up of banquet rooms and service of food and beverage to guests and maintain cleanliness
- Communicate frequently with supervisors and managers
- Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures
- Administer discipline as needed at a supervisory level and ensure disciplinary procedures are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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