Banquet Supervisor

Sodexo is a global leader in quality of life services, offering comprehensive integrated facilities management and food services to various industries worldwide. Known for its commitment to sustainability, innovation, and employee well-being, Sodexo strives to create a better everyday for everyone. Operating in multiple sectors including corporate, education, healthcare, government, and sports and leisure, Sodexo ensures exceptional service standards and client satisfaction. At its New Orleans Ernest N. Morial Convention Center location, Sodexo is dedicated to delivering superior banquet and catering experiences for a wide range of events.

The Banquet Supervisor role at Sodexo is a full-time position based in the New Orleans Ernest N. Morial Convention Center. This position offers an hourly pay range from $25 to $30, reflecting the importance and responsibility of the role within the banquet and catering operations. As a Banquet Supervisor, you will serve as the critical on-site leadership figure overseeing banquet captains and servers to ensure seamless event execution. Your leadership will be pivotal in coordinating the setup, service, and breakdown of events, maintaining service standards, and exceeding client expectations. The role requires strong organizational and problem-solving skills to manage fast-paced event environments that vary greatly in size and complexity—from intimate meetings to large receptions and multi-course banquets.

The supervisor supports both on-site event venues and off-site catered functions, ensuring all aspects of the event are executed with excellence. Your responsibilities include overseeing event readiness, staffing coordination, problem resolution during events, and ensuring compliance with safety and sanitation standards. The role also demands physical stamina since handling event materials and equipment weighing up to 50 pounds is sometimes required. With a focus on client satisfaction, the Banquet Supervisor acts as a liaison between event staff and clients, ensuring that every detail aligns with the Banquet Event Orders (BEOs).

Sodexo emphasizes a culture of respect, inclusion, and opportunity. Employees at Sodexo are encouraged to bring their authentic selves to work, knowing their contributions and opinions are valued. The company fosters an environment where diversity and belonging are not just principles but practiced values. Sodexo’s mission to improve quality of life extends beyond clients to its own workforce, offering robust training, development opportunities, and extensive benefits to support work-life balance and career growth.

Being a Banquet Supervisor at Sodexo means embracing a role with significant impact—one that involves leading teams, managing large-scale events with precision, and delivering memorable hospitality experiences. This position is ideal for candidates with previous banquet or catering supervisory experience, a passion for customer service excellence, and a commitment to teamwork. Sodexo supports its employees with ongoing professional development and a flexible work environment, aiming to help you grow your career while maintaining a healthy work-life balance.

In summary, the Banquet Supervisor at the New Orleans Ernest N. Morial Convention Center is a vital leadership role held by a dedicated professional who ensures operational excellence in event service delivery. With a competitive wage, full-time employment status, and valuable company benefits including paid time off, medical, dental, vision, and retirement plans, this position promises both challenge and reward to the right candidate willing to lead and inspire within the banquet services industry.