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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. Among its prestigious brands, The Westin Charlotte stands out as a distinguished full-service hotel located in the heart of Charlotte, North Carolina. This vibrant venue offers guests a blend of comfort, luxury, and wellness-focused amenities that align with Westin's mission to empower guests to regain control and enhance their well-being while traveling. Marriott International and The Westin brand take pride in fostering an inclusive environment where the unique backgrounds, talents, and cultures of their associates... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management or related major
- 2 years experience in culinary, food and beverage or related professional area
- strong leadership skills
- excellent communication abilities
- ability to manage kitchen operations
- knowledge of sanitation and food safety regulations
- experience with scheduling and labor management systems
- capability to train and develop team members
- commitment to guest satisfaction and quality standards
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary, food and beverage or related field
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management or related major with 2 years of experience
- proven leadership and team management skills
- strong culinary expertise
- excellent interpersonal and communication skills
- ability to develop and execute new culinary concepts
- knowledge of food handling and sanitation standards
- experience managing kitchen operations and budgets
- capability to train, mentor and coach staff
- aptitude for problem solving and decision making
- ability to engage with guests and handle complaints professionally
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- estimates daily production needs and communicates with kitchen personnel
- assists Executive Chef with kitchen operations and preparation
- prepares and cooks foods for regular service and special events
- develops new culinary applications and decorative food displays
- maintains purchasing, receiving and food storage standards
- ensures compliance with food handling and sanitation standards
- performs duties of kitchen managers and employees as necessary
- recognizes superior quality products and presentations
- ensures compliance with applicable laws and regulations
- operates and maintains kitchen equipment and reports malfunctions
- checks quality of raw and cooked food products
- supervises and coordinates activities of cooks and kitchen workers
- leads shifts while preparing food items and fulfilling requests
- utilizes interpersonal skills to lead and influence team
- encourages trust, respect, and cooperation among staff
- serves as a role model demonstrating appropriate behaviors
- maintains employee productivity
- sets clear expectations for employees
- fosters open, collaborative relationships within the team
- ensures fair administration of property policies
- communicates performance expectations according to job descriptions
- recognizes and rewards successful performance
- provides exceptional customer service above and beyond
- manages daily operations ensuring quality and customer satisfaction
- sets positive examples for guest relations
- empowers employees to deliver excellent service
- interacts with guests for feedback
- handles guest complaints
- achieves and exceeds performance, budget, and team goals
- develops actionable goals and work plans
- utilizes labor management system for scheduling and time tracking
- trains employees in safety procedures
- coaches and mentors staff to improve knowledge and skills
- communicates and assists employees to meet guest needs
- participates in employee performance appraisals
- escalates issues to management and HR
- communicates information to supervisors and coworkers by various means
- analyzes problems and chooses optimal solutions
- attends and participates in relevant meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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